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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,914 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice replacement for the TW router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to save some monthly overhead and Time Warner actually suggested I buy my own router instead of renting theirs. Done and it's even faster. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for comcast Internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so I did not have to lease a modem from comcast. Great speed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem, ia am very satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Faster than rented modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to set up. Right out the box this modem is faster than the modem we were renting from our cable company. Streams video on multiple devices without lag.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price, its been a great modem. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box, plug in and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy setup, and great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast bill went Down !10/mo; it'll pay for itself

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product, reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as advertised. You could have paid more to get the same product

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this to be a great deal, smooth installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO SATISFIED WITH THE MODEM I AM HAPPY SOO SOOO SOOO

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Motorola - SURFboard DOCSIS 3.0 High-Speed Cable M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have absolutely no problem with this product. It took absolutely no effort to set up. It works every time need to get online and we have great connectivity. Fast, smooth, fun…….. great for the non-tech tech…..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value but should be even cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and was fairly easy to set up. Xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem for Comcast service. The price is great compared to having to pay Comcast every month to rent their modem. The Gigabit connectivity provides an extremely fast connection for my internet even though I am on Comcast's basic plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great buy. easy to set up and works just as good as cable companies' one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez installation and works well with Xfinity/Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Motorola - SURFboard DOCSIS 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup with the instructions provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and works well with Comcast bb

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem for xfinit internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for Comcast Internet it does not make the speed lower.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Works great with Comcast xfinity.

    I would recommend this to a friend