Customer Ratings & Reviews
- Model:
- SB6121
- SKU:
- 2836657
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Good Cable Modem for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem to replace an older Surfboard modem I had for years. I was hoping that with the DOCSIS 3 modem, I'd get better speeds out of my cable internet, but it only increased the speeds marginally. I'm keeping it because it's good for even faster speeds, which I might increase to when I move into a house, but for now it's just average for me.
I would recommend this to a friend Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace the one our cable company provided. No more issues with our signal, or plugging and unplugging the modem and router.
I would recommend this to a friend- Pros mentioned:Ease of use, Setup
Easy set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was easy to set up. Have had no issue with it's functionality.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Internet works much better now. Set up was very easy.
I would recommend this to a friend Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to buy my modem rather than rent from Comcast and I couldn't be more pleased. Easy setup and great speed. Well wortg the price!
I would recommend this to a friend- Pros mentioned:Setup, Speed
Fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, fast, easy. Motorola surfboard modems are always great.
I would recommend this to a friend Just a good modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works! What else do you want/need? Cost is minimal and even if it goes out in a few mo's, its warrantied and/or buy a new one.
I would recommend this to a friend- Pros mentioned:Ease of use, Setup
Modem easy to hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy switching modem for someone that doesn't have any experience
I would recommend this to a friend - Pros mentioned:Setup
Works great so far. One month in use so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, doesn't seem to take up any space and has yet to fail me although it's still early
I would recommend this to a friend Easy to install, compact, Cox compatible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement modem for me. I do not have any prior experience with Motorola modems.
I would recommend this to a friend- Pros mentioned:Speed
Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comcast has updated their internet packages and told me the router that I was using was outdated and recommended on like this one that I purchased..So far the modem is working perfectly..The high speed works on all my devices that require internet without any lag in performance.
I would recommend this to a friend Average service-reputation brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion since setting up a wireless device can be sometimes a challenge, this product lacks of instructions on how to connect it to a cable internet provider and it took research and a lot of time to finally get it running with my ISP. Considering that homes currently have multiple wireless devices -including printers- more information or at least links to set up configuration would be appreciated.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Please contact ARRIS for assistance with routers and modems. http://arrisi.force.com/consumers
- Pros mentioned:Speed
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Works well with Comcast (getting 30 mbs D/L and 5 to 7 mbs U/L speeds consistently).
I would recommend this to a friend - Pros mentioned:Speed
Takes care of job needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is a middle of the road device.I find the speed okay.Other models may have higher speeds but the cost is much more.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Easy to install and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and manage. Reliable also. I would recommend.
I would recommend this to a friend Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a decent modem and this seemed to fit perfectly with my ISP. No problems so far and the price couldn't have been better.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and very easy to set up. Covers my whole house.
I would recommend this to a friend Simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by my service provider and salesperson. Only problem was I forgot I had to call my provider to register the new modem. Oops.
I would recommend this to a friend- Pros mentioned:Performance, Setup
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is it's easy to install and never had a problem with it for now. So far so good.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Easy to install and use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Good speed would recomment the product.
I would recommend this to a friend