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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,914 reviews
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SALES STAFF! Very knowledgeable & they were able to assist us with selecting the best product for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Perfect for someone not tech saavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest electronic device I ever set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for the price. This is the same brand modem that the cable companies charge you monthly for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price and easy to set up. My aunt was even able to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dump your cable company modem! this pays for itself in 7 months, is a better piece of equipment and is all yours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for a small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable service, this is 3.0 docsis don't get 2.0 because in future 2.0 may not work with your cable service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up but the range of the signal isn't the best. We do have it placed in an entertainment center in the basement which doesn't help.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok I suppose for the price. Good for just surfing the net. The drawback is that if it looses power it takes about 10 mins to start back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what in was looking for. Internet works well throughout a 2600 square foot house with a good wireless router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new and faster modem when we found this one at Best Buy we are very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but needs to be reset on occasion...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable connection speeds but for some reason my router has trouble and I have to unplug it at least one a month to reset the connection with Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & doesn't take up too much room. Seems to work as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good WiFi pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has had good WiFi pickup so far. I have to reset it which is a nuisance, because I have to figure out what to do everytime it happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to avoid provider fees and save money. It is reliable and I have not had my internet go out once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TWC Replacement Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is much better than the terrible TWC Modem. I can actually forward ports and set a static DNS/IP now :D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase a another one. This moderm was for a family mamber and they have been satisfied to th fullest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, it does what needs to be done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box has lost signal once in the past two months, a simple unplug/replug fixed it Immediately. Feels like a somewhat powerful and capable modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just call your internet provider and plug it in and you are good to go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good-just not what I actually needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product seemed to be fine. Comcast neglected to mention I needed one that had phone capability too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to my old modem. Haven't had any problems yet.

    I would recommend this to a friend