Customer Ratings & Reviews
- Model:
- SB6121
- |
- SKU:
- 2836657
Customer reviews
Rating 4.6 out of 5 stars with 2915 reviews
(2,915 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent DOCSIS 3.0 Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still a reliable workhorse of a modem. Motorola keeps trying to reinvent the wheel after this one, but it is still more reliable and just as fast as even some of the newer ones they have released, as well as any competing brands.
I would recommend this to a friend Rated 5 out of 5 stars
exactlly what I needed & at a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to purchase a more powerful modem. The clerk was very helpful and made the decision easier.
I would recommend this to a friendRated 5 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine good quality.We run 3 computers 1 I Pad seems to do ok.will buy more products from you
I would recommend this to a friendRated 5 out of 5 stars
Fast Modem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sped up our home connection. Great router for a great price!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Fast connection speed also supported by cox
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Works well & easy to set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I purchased this modem b/c we had not been getting the download speeds we were paying for through our internet provider with our old modem. Set up was a breeze and our speeds are much better now. We are finally getting the correct speeds for the internet package we are paying for!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Better than paying cable COMpany
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my outdated modem as well as reduce my monthly internet bill by $7.00 from my local cable COMpany. Works great and only required a phone call to their customer service to switch from my old modem to this new one.
I would recommend this to a friend Rated 5 out of 5 stars
Works with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play with Comcast. Now I don't have to rent by the month from them, or host their hotspot.
I would recommend this to a friendRated 5 out of 5 stars
Recommend this modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended to us by the Best Buy sales member along with a router. They both work great.
I would recommend this to a friendRated 5 out of 5 stars
The Gold Standard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the standard in consumer cable modems because it is accepted by all the major cable internet service providers. CenturyLink, Cox, Comcast, Optimum, TimeWarner all accept this modem for use. It's easy to set up, is DOCSIS 3.0(handles over 30MB service) compliant, and small in size.
I would recommend this to a friend- Pros mentioned:Price, Speed
Rated 4 out of 5 stars
Great for home network and easy set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Increased internet speed. It was reasonably priced.
I would recommend this to a friend Rated 4 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router works well but it was a little difficult to set up. We have Qwest so we had to call to get our DSL username and password.
I would recommend this to a friend- Pros mentioned:Performance, Setup
Rated 4 out of 5 stars
Does the job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! No problems -- it worked right out of the box.
I would recommend this to a friend Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my leasing modem of the service provider, so far so good. Solid modem.
I would recommend this to a friendRated 4 out of 5 stars
Motorola-surfboard docsis 3.0 modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Motorola-SURFboard docsis 3.0 high speed cable modem in black. It was very easy to connect. Definitely a good buy
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Basic Functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ease to install this modem with my cable internet provider was great. I was able to plug the unit in and it negotiated with the provider in the area just like I was told and received the providers activation page; and activation was simple. However, modem has no customization ability for advanced users. this is bare bones and I bought it expecting it would be. I hooked this unit up to my Apple AirPort Extreme and all was perfect except the modem keeps dropping the provisioning and I have to reset it back up from scratch like a new activation... provider says it is the modem and the tech line for moto says prob not modem but try replacing it anyway... will be taking back to swap for replacement. This incident happens every couple of days, but when works it is great. I have a 25 MB Down 5 MB Up circuit and speed test show I get every packet paid for :) Not recommending this as of yet until I determine the modem issue, cable provider or modem malfunction.
No, I would not recommend this to a friend - Pros mentioned:Performance, Setup
Rated 4 out of 5 stars
Better than renting your modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine with Xfinity Internet. Easy plug and play setup.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Nice Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this cable modem. It allowed me to turn in my leased modem to the cable company and save $5.99 per month. It paid for itself in six months. This is also a far better modem than the one I had and is capable of faster speeds that are available through your provider.
I would recommend this to a friend Rated 5 out of 5 stars
Simple installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Bought the apple extreme tower router as well. Excellent internet connection.
I would recommend this to a friend- Pros mentioned:Performance, Speed
Rated 4 out of 5 stars
Good unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems, ran fine right from the start. Good speed too.
I would recommend this to a friend

