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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,914 reviews
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out if the box this modem was easy to install and performed with great speeds. After doing an Internet Speed test I saw a very big increase in the speed for both downloading and uploading to the internet. This modem is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Good modem, needs to be reset occasionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem, good reliability, fast. I have to reset the modem occasionally, but this may be an issue with ISP. This modem is faster than the ISP end service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works fine. It was easy to set up and now I'm saving money every month by not renting one from the cable company. Yes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great and very easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the one inwas renting. Along with the router this not only increased my speed but it was very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has been great so far. Good deal on price. Easy to set up and really beats paying a modem fee from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great, reliable, and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised. Easy to hook up. I am actually achieving slightly over the advertised speeds that Comcast specified on our plan with this modem. Have been very impressed with the reliability of these Motorola modems as this one replaced a 3 year old Motorola "Surfboard" modem that was still going strong and simply need the speed updated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to get set up, this product was also compatible with my internet provider. Perfect for streaming content on my smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    So Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to install and use and my internet increased as it has more channels than my prior modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for someone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product (price, size, color) but it doesn't include the wi-fi router function. I recommend if you don't require wi-fi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is a good modem for the price. I have xfinity and my modem went out. I picked this one up and it has been working great. It was easy to install and is fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product online and picked it up at the store. Took it out of the box at home, plugged it up, spoke with the cable company to initialize it and it works great. No problems at all and it saves money on my monthly Internet bill. Easy to hookup for just about anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great with comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is worth every dollar. I went in looking for a modem compatible with Comcast and the guy suggested this modem. It has worked great and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy this and save money in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your cable company charges you a fee monthly for using their internet cable modem. This is a much better unit and if you get this you can void that fee by returning their modem back to them. This will give you great internet speeds since it supports up to 120mbps and since a lot of companies barely offer those speeds and most people don't pay for those speeds this is great. Now if you are a person that has more then 120mbps speeds I would recommend its bigger brother the Motorola -SURFBoard Model: SB6141.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the router. It is very easy to install and use. Lightning fast speed and price is right. They even matched walmart price on it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. I just called Comcast, gave them the serial number, and followed directions. No problems, good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it give great value, good speed, reliable I have had no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Comcast Replacement for Gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast as my internet provider and was having some serious issues with my xbox 360 gaming constantly having poor connection issues. I had done some research and read that the router Comcast uses throttles speed when it gets too high, so even though I was paying for 100MBPS speeds, I was ONLY getting average of 12MBPS. It was ridiculous. I purchased new router along with a replacement modem, and my speeds were back to what they were supposed to be. Thank you best buy for the product advice!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with TWC internet. Modem activated without issues and I get full download speeds. This is a good basic modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great once you deal with your ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for 95% of people, if you don't have gigabit Internet, it 's perfect. Just be aware you're going to need to call you ISP to register it. You'll need the model number, the serial number on the box (there are two and it needs to be the one that's NOT also on the modem itself) and the MAC number. They want you to pay to rent their modem, so this can be a difficult process, but if you are willing to put in the time with their customer service, it's definitely worth it in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has worked great and was easy to install. has already paid for itself compared to rental fee from local cable company.

    I would recommend this to a friend