Customer Ratings & Reviews
- Model:
- SB6121
- |
- SKU:
- 2836657
Customer reviews
Rating 4.6 out of 5 stars with 2915 reviews
(2,915 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good product for comcast , good for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive but a good quality product. I use with a wireless router and have great results. Really good for multiple devices.
I would recommend this to a friendRated 5 out of 5 stars
Reliable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality modem. Typical reliability expected from Motorola. Nothing fancy, just works.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very stable - just as good as the Comcast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sick of paying the modem rental fee to Comcast. Picked this up on sale. Installation was a breeze and the modem has been very stable (I've had it over a year). I am very pleased and would purchase again. The item will pay for itself in a matter of months.
I would recommend this to a friend Rated 5 out of 5 stars
Great product. Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switched to get rid of comcast modem. Totally worth it! No glitches in the first one month!
I would recommend this to a friendRated 5 out of 5 stars
Great little Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Cable modem! Do not rent a modem, buy one! you will save money in the long run.
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good modem. Have kids and use it alot and don't seem to have any issues.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Read reviews and allow overnight upload
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please take the time to read the reviews to log onto Comcast. The overnight upload is important before trying to use the device. I read the reviews before my purchase of the model. Installed the device and allowed overnight upload and it worked great the next morning.
I would recommend this to a friend Rated 3 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it cost I think I expected better results. There was no increase in speed I have noticed and I even bought an upgraded router as well as increase my internet speed with Comcast. I still find I am constantly having to log back in netflix or I cannot connect at all. I did not have these problems with my old router and modem. I almost want to return and keep my old stuff. At least it worked.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Please go to http://www.surfboard.com/support/
Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem to prevent renting one from Comcast. Much cheaper in the long run.
I would recommend this to a friendRated 4 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good fast quality product. Only issue is that it does not have a phone jack to use with Comcast phone service.
I would recommend this to a friendRated 4 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If u have a good router then go for this one. The bandwidth pulled is really good which is sufficient for a small 2br house
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
seems to work as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only disappointment is that, after Comcast said I needed to upgrade my modem so I could get faster service, my speedtest.com numbers are the same as when using my old modem.....perhaps my router is choking the download speed.... This modem seems to work well.
I would recommend this to a friend Rated 4 out of 5 stars
Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace modem. Internet company wanted $129.99 for a new modem. Best Buy was $79.99. Overall satisfied with my purchase.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to replace the rented router from Time Warner. I didn't have to reset anything. I just plugged back in power supply and the connected to the modem and it worked flawlessly. Excellent product and would recommend to anyone who's looking for a cable router.
I would recommend this to a friend Rated 5 out of 5 stars
Modem upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Motorola SURF-board modem met my goals for a great connection with the computer.
I would recommend this to a friendRated 5 out of 5 stars
Easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Cox router was not working so I bought this as a replacement, and it very good so far
I would recommend this to a friendRated 5 out of 5 stars
Great modem.. Really fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Till now i was using docsis 2.0. This is my 1st docsis 3 modem.. It is really good..
I would recommend this to a friendRated 5 out of 5 stars
excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was having major issues throughout the house....replaced with this unit and works perfect
I would recommend this to a friendRated 5 out of 5 stars
So far so good; go get it if you look for one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for now; what to expect than getting internet properly? It does that job so 5 star
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit concerned about this purchase since I had no history of buying a cable modem for Comcast service. I must say that the performance has been outstanding, no service issues or outages at all. This has been in service for almost a month, so we're very happy with it.
I would recommend this to a friend

