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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,914 reviews
  • Rated 5 out of 5 stars

    Great deal on this item and Great offer. I use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this item and Great offer. I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Internet service required me to upgrade my modem. This was a very inexpensive way to do it considering that I don't download a lot of video .it's worked extremely well with my computer, my iPad, and my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time warner not fast enough and there blaming it to the modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is the best thing I ever bought, great price and shiping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been doing it's job for a few weeks now. Time will tell if the long term reliability is OK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work well, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seem to wok well, need to reboot every other month but probably a provider issue not the modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works good. All our devices connect with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, had no problems and works great! It was priced reasonably.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Does what it's supposed to...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent modem for the price. I would buy it again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband decided to buy this product. We have no complaints...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old Modem. It works great and was easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for Comcast (it was on approved list) so far for the 2 months that I have used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but keep on improving it..................

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for cable Internet re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not clear. As I had to reboot modem and router to stop it from disconnecting the internet. Has been great works better than modem the cable company peovided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember to call your cable company to register the new modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same modem used by Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same modem used by Comcast so ensures compatibility

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met our needs trying to hook up a new internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem instead of having to pay monthly fees for renting from Comcast. Set up is easy and it works great, haven't had any problems in the month I've owned it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a problem and I would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Just wish they would include more than just one ethernet port.

    I would recommend this to a friend