Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $44.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,914 reviews
  • Rated 4 out of 5 stars

    Do you have the need?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 100 of calls from my cable provider to upgrade my modem,I did.It was glorious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The modem works great. Good value for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is a good value for the price. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running well with no hickups so far. I am a big fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to use and set up. The only drawback in my mind are the lights on the unit. They can be an annoyance if it is in an open area where it can be seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well... no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Combination Modem/Wireless Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SURFboard DOCSIS 3.0 works with Xfinity seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except having issues with my printer printing WI-FI, happened when I got the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    will save you money in no time and is super fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever use Comcast stuff again its slow and u have to pay rent for it...this is super fast and will pay for itself in no time .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it highly recomended I don't have any issues, the speed is super fast I can watch Netflix all the time with no interruptions no buffering and I can still use all my phones and tablets without any trouble...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, works fine. will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed new Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great, No problems with the Modem..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this. This is a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and connection. I didn't have to call my cable company. Connection stays good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my modem from Comcast that went kaput!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Still working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old one with ASUS, recommended by a computer guy. It is working quite well. Lately, I lose the WiFi every 3-4 days and have to reboot, however I think it is the old router. Ordered a new ac ASUS router. It is on its way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Basic Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like us and are looking to stop paying the lease fee from your cable company, then look no further! This modem is easy to setup and works great. We did have an issue with the first one out of the box, but Best Buy had no issue replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup.x xx xx xxx xxx xxx xxx xxx xxx xxx xx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what its suppose to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great & I love the multicolors for indication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't rent from the cable company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to reduce your monthly cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace one from cable provider. Considering the monthly rental charge, it will pay for itself and it is as fast if not faster the the rented one.

    I would recommend this to a friend