Customer Ratings & Reviews
- Model:
- SB6121
- |
- SKU:
- 2836657
Customer reviews
Rating 4.6 out of 5 stars with 2915 reviews
(2,915 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work great for a 2800 sq ft home. Good price
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with this modem. Workes great with my router (ASUS RT-AT 66R) No speed or performance issues. Cox internet compatible and supported. Very pleased I bought this, rather own then rent from Cox.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
The modem is very easy to install and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem was very easy to set up, I pretty much just plugged it into the wall and let the Xfinity program do all the work. I would reccomend this modem as I always get connection speeds that were advertised on the package
I would recommend this to a friend Rated 4 out of 5 stars
Ease of installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of installation......................"..........
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Nice Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speed at our house had slowed down with our old modem. This modem changed that, even using a WRT54G router it is much faster.
I would recommend this to a friend Rated 4 out of 5 stars
Needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it and it's really been useful. Stronger signal
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Surfing Safari !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Move with the speed of light. Connect and surf away. Comcast XFINITY compliant. Stop renting and OWN your modem. This is a smart buy. In stock daily at Best Buy ! Love it.
I would recommend this to a friend Rated 4 out of 5 stars
It was easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install just plug it in and it is ready
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had problems setting up cable modems in the past. To my surprise this modem was easy to connect and get up in running. We were using it in no time. So far no problems.
I would recommend this to a friend Rated 5 out of 5 stars
Works well with my Apple router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this modem because I was told it was compatible with Apple routers. All I had to do was plug it in and it did the rest.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and a new router when our dual modem/router quit working. Very easy to install & has no problem keeping connection.
I would recommend this to a friend Rated 3 out of 5 stars
Good modem for wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the wifi reception is good, it doesn't reach very well across the apartment but it's serves its purpose. When we were setting it up there was a big issue with it not connecting to our server. After calling the company we figured out that it needed to be reset
I would recommend this to a friendRated 5 out of 5 stars
Great Alternative to Rental Costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Time Warner installed at my condo on a Sunday and everything was working fine with my RCA modem (paid for when Insight was still around). A couple hours later and the RCA modem stopped working, and found out it was the ethernet port. Not wanting to wait until Monday and not wanting to rent a modem from Time Warner, I bought this and called up Time Warner to registered it. In a couple minutes internet was back up and running. At the cost of this modem, I won't start seeing any savings until about a year I believe, but I'm still happy to not have to pay a rental fee. After 2 months and still no problems.
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Easy to set up and works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this since I upgraded to a faster internet service. The old modem would only work up to speeds of 30 MBps and the service is 50MBps. After easily installing the new modem the internet was instantly faster.
I would recommend this to a friend Rated 4 out of 5 stars
Standard it equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used due to lack of knowledge by Comcast.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these to replace lower speed existing modems at my home and my sister's home. Both were extremely easy to set up and we have had no issues with either of them.
I would recommend this to a friend Rated 4 out of 5 stars
Gets job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid wireless modem. Pays for itself if you use TWC
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Great Low Price Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prior great experience with Motorola Surboard steered me to get a newer version (and my old one died after 11 years!). Set up was a snap and everything is working great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great basic modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic modem and easy to install. Only concern is if there is another backdoor probably installed where your isp can access it and make changes without permission.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
good modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing seemed to register higher speeds than it is rated for. I highly recommend it. I upgraded to a higher model of the same sort.
I would recommend this to a friend

