Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $44.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SURFboard DOCSIS 3.0 High-Speed Cable Modem for its ease of use, performance, and affordability. Many appreciate the straightforward setup and compatibility with their internet providers, along with its compact size. While some experienced issues with the modem's WiFi capabilities and occasional overheating, the positive feedback on performance and ease of use outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,914 reviews
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great for a 2800 sq ft home. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this modem. Workes great with my router (ASUS RT-AT 66R) No speed or performance issues. Cox internet compatible and supported. Very pleased I bought this, rather own then rent from Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The modem is very easy to install and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to set up, I pretty much just plugged it into the wall and let the Xfinity program do all the work. I would reccomend this modem as I always get connection speeds that were advertised on the package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation......................"..........

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed at our house had slowed down with our old modem. This modem changed that, even using a WRT54G router it is much faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it and it's really been useful. Stronger signal

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfing Safari !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move with the speed of light. Connect and surf away. Comcast XFINITY compliant. Stop renting and OWN your modem. This is a smart buy. In stock daily at Best Buy ! Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install just plug it in and it is ready

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems setting up cable modems in the past. To my surprise this modem was easy to connect and get up in running. We were using it in no time. So far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my Apple router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem because I was told it was compatible with Apple routers. All I had to do was plug it in and it did the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and a new router when our dual modem/router quit working. Very easy to install & has no problem keeping connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem for wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wifi reception is good, it doesn't reach very well across the apartment but it's serves its purpose. When we were setting it up there was a big issue with it not connecting to our server. After calling the company we figured out that it needed to be reset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative to Rental Costs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Time Warner installed at my condo on a Sunday and everything was working fine with my RCA modem (paid for when Insight was still around). A couple hours later and the RCA modem stopped working, and found out it was the ethernet port. Not wanting to wait until Monday and not wanting to rent a modem from Time Warner, I bought this and called up Time Warner to registered it. In a couple minutes internet was back up and running. At the cost of this modem, I won't start seeing any savings until about a year I believe, but I'm still happy to not have to pay a rental fee. After 2 months and still no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy to set up and works well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since I upgraded to a faster internet service. The old modem would only work up to speeds of 30 MBps and the service is 50MBps. After easily installing the new modem the internet was instantly faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard it equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used due to lack of knowledge by Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to replace lower speed existing modems at my home and my sister's home. Both were extremely easy to set up and we have had no issues with either of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid wireless modem. Pays for itself if you use TWC

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Low Price Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior great experience with Motorola Surboard steered me to get a newer version (and my old one died after 11 years!). Set up was a snap and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great basic modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic modem and easy to install. Only concern is if there is another backdoor probably installed where your isp can access it and make changes without permission.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing seemed to register higher speeds than it is rated for. I highly recommend it. I upgraded to a higher model of the same sort.

    I would recommend this to a friend