Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1963 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,963 of 1,963 reviews
  • Rated 1 out of 5 stars

    Return policy is horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work and watch out for that 15 day return policy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly loses signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly needs to reboot because signal is lost. Not at all worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device is hopeless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi On this device has no range at all; It is useless, unless one is trying to cover a single room only.

    No, I would not recommend this to a friend
Sponsored