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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,266 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy set up & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed difference between this and old one, went to 25 Mbps with Comcasts performance package and a cheap belkin wireless receiver

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Proven product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the hurricane did not hit Florida we had a number of power outages and this modem/router performed extremely well, and have not had a problem with it since the date it was purchased and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself after 1.5 years due to the rental cost from Comcast. No issues, great range. Compatible with the 5 ghz frequency of new pc and smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great product and very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router modem! Easy to set up except the default password to set up your network was wrong in the manual that came in the package so I had to use the electronic manual

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option available and way better than your cable providers modem/router combo. My PS4 is hard wired and I averaged twice faster download speed on this modem. I would say it's a worthy investment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Combination router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, seems to have sped up my internet and I seem to have fewer crashes. Highly recommend. A bit pricey, but I think you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gateway to replace the one supplied by Comcast. Day one, faster, period. Went from 30megs at the hub to over 75megs. WiFi up to 50megs from 15-25. Great product, very customizable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost as promised...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item could've earned 5 stars from me if it would perform as promised on the outside of the box with my ISP. Motorola claims this modem to reach 300Mbps!!! I tested at Speedtest.net using ethernet cable, I can only get 90-95Mbps at 3am. Called TimeWarner's tech support, a techie said this particular model can only get 100Mbps on their service!!! Good-luck and hope my experience is informative for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem with a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a gift. I have the very same modem and I'm extremely satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my longstanding problem with WOW modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, I've had intermittent and weak wi-fi service from WOW, from whom I was renting a modem. Everytime I asked for help, they blamed my router (I tried 3 different ones) and my computer (tried 3 different computers as well). I finally decided to provide my own modem to see if it made a difference and I purchased this bad boy. Problem solved! This surfboard extreme also has a router built in but I haven't set it up yet. So far, I highly recommend this item. Was pricy but worth it to me. Hey, who can get by without a solid wi-fi signal?

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fast but little priceeyy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really works good, but only the price.. Hopefully its gonna be a reliable one.. Got it for almost a month now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surfboard extreme 802.11ac to use in my home office and maximize the available speed my ISP has me on. WOW! I frequently get speeds in excess of what my ISP has me hooked up on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good signal and the price is perfect so after that i do not need to pay no more rent for the modem every month with my internet provider the one it is so expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem router I have used yet. The only challenge I had was the instruction manual gave the wrong password and I had to call the manufacturer to get the correct default password

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked with customer service person. He showed several options brands and for my needs the Motorola worked well. Self installed in about ten minutes and haven't had to touch it since then.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I need to say is that for me it's been working great I know there is always a product that just does not work well with some one else, but with me its great that's all I have to say

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a month with no problems whatsoever, the reviews I read were very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy setup and much improved speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy, truly plug and play and the speed is so much faster that my old broadband. The only issue so far is that periodically, the modem will drop the signal although it shows as still being connected. Power off/on will fix this. Not sure if it needs an update but other than that it's working fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    needed for Xfinity, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from ATT to Xfinity for home internet service. This device was recommended by Xfinity employee. It has been over 2 months now, works great. No special attention needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is very easy to install and I have had no problems with it. In my opinion the best choice for a modem/router!

    I would recommend this to a friend