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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,266 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem when we started experiencing signal strength issues with our current/older modem. This modem seems to have fixed the issue. No problems now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Like a charm so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I have bought this years ago and saved the rental fee from Comcast. Easy to hook up and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable and Trouble Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with a brand new NetGear Modem that was not keeping a connection to the Internet and my Router. I kept assuming it was poor Comcast service, but it turned out to be a bad modem! Fortunately I was able to return it and purchased this combo unit instead. It was way more expensive, but my Internet connection has been trouble for over 30 days now. This unit is fast and reliable and is supposed to keep up with technology for at least 3 or 4 more years!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fantastic Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer need to rent from the cable company and pay a fee. It was easy to set up and every piece of technology seems to run smoother with this new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to a new provider so I needed a cable modem/router, so many choices! I needed one that would cover a large area as well as support at least 10 devices. The sales guy helped me through the pro/con of each one until I made a choice. I have been extremely happy with this purchase. I can even get signal at my moms house 2 lots down the road! Everyone can be on their devices with no lag also it comes with 2 speeds witch is nice for older and newer items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade from standard cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a stronger signal than modem rented from Comcast. So far, using without extender.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/ modem combo is exactly what I need. Connects multiple devices and has a long range. It is costly but really worth it for your advance devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked better than expected...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was suggested by my internet provider & has performed way better than expected. Easy setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and has run seamlessly ever since. We had to call Comcast to give the Mac # more than twice though. If only they worked as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many modems before I finally decided to by this. It's very fast and you can feel the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an older modem that didn't seem to work well, I upgraded to this dual modem/router. Since then my speeds have increased from 2mb to 10mb.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for just over a month and it works flawlessly, although be aware it is a little pricey but for the job it does the price not that big a deal

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for bad service areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended cause of poor service in his area. He said it was great and made a difference in speed of Internet as well as faster downloads etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you have a good system, you find better equipment that makes your job/gaming/entertainment much better! This is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best additional router for a new techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I am not familiar with a lot of technology, I'm glad that I made this purchase and my grandchildren are too I'm very satisfied. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about Motorola quality and dependability. Works as advertised and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Compatible with high speed internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was on an approved list from our ISP and it worked as designed. It was a significant improvement from DSL service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Setup was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Motorola - SURFboard eXtreme Cable Modem was easy to setup and the final activation with Midco was painless

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous model that was problematic; had to reboot almost weely. Bought this device and issues went away. If you can find it on sale, pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is perfect for our fire stick. Our shows stream smoothly now that we've upgraded.

    I would recommend this to a friend
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