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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,266 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for top of the line modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is high quality, easy to set up, and looks great. I'm totally satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router was very easy to install. It is comparable with my cable company, so I will no longer have pay to rent their modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SURFboard eXtreme 802.11ac DOCSIS 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURFboard eXtreme 802.11ac DOCSIS 3.0 Cable Modem and 4-Port Gigabit Ethernet Router - White performs as described would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace/upgrade equipment. Skeptical at first about modem wifi combo, but this did away with all that. Strong signal all around, fast speeds. And all my ac compatible devices are super fast now. Great gear overall.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Motorola modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem ever used. I've had no problems for what it's used for & i'm not a techie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was easy to install and works great. I would recommend this to anyone who needs a new router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem. The speed, Signal and the way mocha works. It hooks up easily to my Tiros for internet source via cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent investment in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, web based advanced interface, ability to interface with 802.11ac, and DOCSIS 3.0 compatibilty with Cox internet are all things that make this router an easy pick. The price tag in comparison to other similar routers makes it a hard pill to swallow though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router easy fast setup. I would recommend to anyone with Cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is perfect for my cable internet. Easy to set up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrading portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those with wi-fi router and modem; this is a superior combo to upgrade to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combines router and modem in one unit that is easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast. Super coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched from DSL to Cable so needed a new modem/wifi. Guys at BestBuy recommended this model. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For the price great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup both wireless and wired. great range for where I have to put it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's faster than my old modem. Best Buy employee was very knowledgable and helped me pick the best modem for my internet setup

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great reception by my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception by my electronics anywhere in my two storie home. The only issue is that it's too big.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    GREAT SOLUTION FOR COMCAST CUSTOMERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving away from satellite and cable tv, but still wanted to enjoy content from the Internet. Best Buy associate provided a number of possible solutions. Got it home, and was up and running in a matter of minutes. Very happy with the product. Very good speed and range. Comcast internet a big improvement over Centurylink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace an old modem and router that quit working. It works well for the most part. The only problem I have with it is that I work from home often and when I have to VPN into my business network the connection gets dropped a lot . I have found if I connect to the VPN and then let the connection sit for about 10 or 15 minutes before attempting to do any work then the connection seems to be stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Cable Modem for Everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and no complaints as of yet, we have had it for 1 1/2 mo. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it so easy to set up. It great and strong network.

    I would recommend this to a friend