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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,266 reviews
  • Rated 5 out of 5 stars

    Best Product For The $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one issue so far. Signal strength is perfect. 3 story 2500 soft town home and my signal is the same on all 3 levels.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Haven't dropped wifi since I connected it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi/modem combo for the price. Have had it over a month and my wifi is super fast and no drops.....No Drops!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    worksgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work like a charm love it fast speed good in all over house like it love it family loves it would tell all of my friend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wifi at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great great product!! Speed is much better than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great. Seamless installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great router. Powerful wi-fi signal. Super easy installation. You can easily do it yourself without a tech.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful modem and router combo. Saves on space so I don't have two separate items - router and modem. Haven't had a problem with internet going since getting it. Since hookup is in my bedroom, lights shine just a little too brightly on the front and back.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good item to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/wifi internet is pretty good just like what I have read on all reviews. expensive but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    All in one solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination modem/router is an upgrade compared to the junk the cable company leases you. The initial purchase price might be a little high but when you consider you are getting two products in one and that you no longer have to pay the monthly lease rate I think it is a value. It is easy to set up and performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently carries good speed and has worked flawlessly since I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Spend the extra money and get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller one of these and was not happy with it so returned it for this one and I am very happy I did!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Modem and Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to connect to all levels of my house. Basement, first floor, second floor and also outside my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far and away better than Comcast "standard issue"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of Comcast ' s bragging about their Internet speed, we kept getting stalling while streaming video even with no other devices running. After giving up renting their gateway modem for this purchased Motorola SURFboard modem, we have been able to have both my wife and I streaming different videos simultaneously with no stalling. Renting from Comcast is false economy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off buying devices that are ready for advances in the future this modem has showed its monies worth to me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    More wireless range and lower cable bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one is awesome.... Lower cable bill and better wireless range...fast speed with Burst Plus from Comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dual wifi/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves that this wifi reaches his room better!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very fast. better then the one I rented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. And not 1 interruption or breakdown was very impressed on how many devices get a run without interruption

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for a lot of devices off of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for our smart tvs,laptop,phones & phones. It works fast has a connection for 4g internet & 5g.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    i woul do it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a very large house. With the router up on the 3rd floor, even the first floor has strong signal for the wifi and the speed is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good technology, pricy & wifi concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy employee make me choose it saying it has latest AC technology & fastest speed. Its good to have, but very expensive. Also, I have 75 mbps download speed on wired but wifi only gives 15 mbps standing right next to it in same room. Seems not that great for wifi although has latest technology. Not sure if its worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up right out of the box all info is on bottom of unit for easy access of codes and key password

    I would recommend this to a friend