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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,266 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem/router to replace ISPs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and setup. Plug and play! Great for all skill levels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't want to pay the cable company to "rent" their modem so picked this one up. Super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love my Wireless Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product with good signal and easy setup. Motoral Wireless modem continue to get better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup and solid wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple during installation, impressed with wireless signal throughout areas intended to serve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to set up; no problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A power surge through the cable system (I suspect) permanently knocked out our modem, router, and ooma. Bought this to replace the router and and old reliable surfboard modem at once. It was easy to set it up and has worked with fast throughput for the last few months. My only complaint is that it has no USB port to house the external hard drive we had hooked up to the previous router. However, it has been trouble free, and snappy, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great fro gaming no slowdowns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't had any slowdowns in my internet speed. it has worked well for gaming no slowdowns very fluid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I replaced two pieces of equipment with one piece of equipment. So far it works very very fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for a house full of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a router/modem to handle all the tech stuff in our house. This definitely has enough speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi Router for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was combined with WiFi Router and Cable modem. Very easy to install and clean for table.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my product is working very well. I bought this to avoid by two products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were recommended this modem/router by a Best Buy employee, and have not been disappointed. We also purchased this same model for both of our sets of parents after they were experiencing internet connection issues, and now they are no longer experiencing them. We play a lot of video games and make a lot of use out of Netflix and Hulu, so this is definitely good for that. It has been a great buy, we highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no problems with this router like the Belkin I had before

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great wifi range, I can get the signal from everywhere in my house. It is super easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Comcast Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great alternative to paying the monthly fee to Comcast for their rental router. From testing, we were able to access a higher internet speed through this router, rather than through the Comcast provided router (and no monthly ongoing charges). To set up, we only needed to contact Comcast and provide a few numbers from the package and we were up and running. Paired with a moving coupon for Best Buy, this was a great investment and would recommend highly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an old router to a newer router. Things hook up to it very easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to install. Set it up with COX in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good speed and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem and have always had good luck with Motorola. I'm getting good speed with this modem and can even sit in my back yard and connect my devices. it's a little bigger then my past modems I've had and white makes it stand out even more, but very happy with the performance of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best unit for surfing the net.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the unit because they migrated two units into one and that saves space. Over all everything is taken care from the server part. All I have to do is enjoy it from my end and let them do the technical solving. An example would be buying two units and not being compatible. I would recommend this model to any body in a heart beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to set up and use combination modem and router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good except for a few problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device seems to work quite well, good range and seemingly fast. I do have problems that my Nexus 7 keeps losing its connection and my Brother printer can't be accessed wirelessly by my wife's computer. The problem is probably with me, but I didn't have these problems before I changed modems.

    I would recommend this to a friend