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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,266 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 in 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and I really like having the modem and router in just one piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    improved the internet service in my home which was slow when several devices were connected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the number of features. Easy installation and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my apartment has good signal strength and can get wifi anywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely compatible with my provider; easy setup; excellent reception; worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then what you get from time warner!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Device but could us a more granular config

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router works very well. The firewall configuration does not allow for granular configuration, ie. Low Medium and High, Although you can turn different protocols on and off. There are some security configurations that really slow the throughput down, and documentation is lacking. For an all in one, with plenty of NAT buffer memory, it is a good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great easy setup and install. Wireless was easy setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not great but it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2.4 signal is really good. The only thing i hate is that the 5GHz signal is very weak and disconnects from time to time and have to restart the modem. SO if you want it for the 5GHz band and have a 2nd floor i would not get it well unless you can pick it up for 150 like i did then go for it 2.4 signal is great even get about 20 feet away from my home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great unit if you need AC speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get working. Works well on both 2.4 and 5.8 GHz.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superb speed and reliability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the fact that its a modem and router in. Supports all my tech! Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and powerful. Runs my dish, phones, tablets, av system and TV with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to complain. Gives me great range around my home. My home is 2200 sq ft

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product replaced my xfinity rental box Save a least 10 to 11 dollars a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for top speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great All in One product I have used several in the past and this far exceeds them all. Note. If you are using Comcast as I am and your on the 5G you will loose your signal from time to time but it will come back within 1 min. I understand this is a Comcast issue and they have the means to fix it but wont because you didn't lease it from them (they need to fix it for All their customers).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Product - Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was easy to set up and works like a charm. Receive strong internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved my wifi problems in a 5000 sq ft home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though Comcast gave me problems because I turned in their modem and bought this one, it still was the best modem I've ever bought. We have 4 tv's an Xbox and periodically several smartphones working off the WiFi on this modem and there is no delays or being bumped off. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Only used for a short time....about a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everything was easy to setup... Price was a little high...I run my Roku streaming stick (hdmi) through this CM , no problems...I set the modem's signal at 25% output which has to go through 3 - 2X4 studded sheet rocked walls...total distance to the stick...25 ft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is alright, when i first got it, it seems i had a little trouble with the product, maybe it had to get use to the internet set up, but after a few days it started playing good, but my xbox 1. and my roku tv draws all the power, that my old wii gamer don't play the netflix and hulu at the same time the roku tv playing or the xbox 1,

    No, I would not recommend this to a friend