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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,266 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast Wi-Fi and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get the latest WiFi-ac and wanted a cable modem at the same time so this fit the bill perfectly. I noticed a big difference in transferring files over wifi immediately. As with most wireless routers nowadays, this one has 2.4ghz and 5ghz and can have guest wifi ssids which is what I use for friends that come over to put them on a separate network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT CABLE MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Setup and configure. Simple setup with Time Warner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It is Okay kind of...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: easy n quick to install Cons: password is not correct provided in instructions, network cables are not working yet, need to look into initially speed was good but it is down now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great efficient router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives such a strong signal very satisfied with this router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed demon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can definitely dish out the needed speed. ZOOM

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a small house. Works great and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can log in from across the street! How cool is that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and speed with a nice aesthetic look

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If speed is what you want then this modem is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend fast and does not kick you off great one

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Noticeable difference from 2.0 to 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this combines two devices into one. There is a noticeable difference in download speeds from my last modem which had Docsis 2.0. It's a bit larger than I expected, but most other reviewers said the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    works well easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and install works great happy with unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router/wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup..working just fine and it's nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing upgrade from my previous model. Super fast, super easy to set up and the pre-installed encryption key gives added safety to users from unauthorized users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and it works. I did have to call customer support to get the correct default admin password since the one provided in the manual did not work. The customer service was helpful and quick. Would give 5 stars otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast great range easy setup. Using with bright house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big improvement from my 802.11n router. It works great, it was a bit pricey, but comparable to similar items. Also buying it meant I don't have to rent from comcast.... So this will pay for itself shortly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great and saving rental cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having Comcast repair out twice and hours in chat I went to Best Buy to try and find a router/modem that would actually work. This product line was recommended and it worked great as soon as I hooked it up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capable for larger homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont stream heavily other than regular internet on mobile devices or radio streams. This unit provides great coverage for our 3000 sq ft 2 story home including outside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows full amount of Mbps on wifi, speed is excellent

    I would recommend this to a friend