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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,266 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twc Install and working excellent I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Wonderful Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Cable Modem set up in very little time and was up and running in less time than I thought it would take. It has been running very well since then. No problems. It works great in all rooms and in our gazebo.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    OK product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great but I think it's too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it - Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just know if your devices are 2.4 hz or 5hz. Both of these work on the router, but the 5 is literally double the speed. My point is if you don't have any 5 hz devices then this equipment might be more than you need. Or you can do what I did and now I am buying all new devices so they can use the 5 hz faster speed. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and great operations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my router very easy setup works well. .....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the improved speed and the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem after resolving initial issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, however there was a problem with getting the modem to connect with my internet provider. A telephnone call with technical support was able to work through it. After accomplishing a complete reset of the modem, everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloads way better than the one used from comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    super fast browser great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router is super fast at a great price .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it was advertised...................

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! I bought it with the idea that it would save me the $7 or so each month from the cable provider. It has all the range and speed I need for a small house and I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and functionality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of equipment is living up to its prescribed description. It is a huge improvement from DSL, and with its broad bandwidth capabilities, you avoid the " bottle necking " that is usually associated with a crowded cable transmission line.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Reliable wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and very reliable. Range could be better but I guess I can’t expect it to send it’s signal through all the walls in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good power and transmission. Great customer servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of Router and Modem is great and having 4 modes is a plus. Unfortunately the on/off power button does not work and since it was already set up and working, I just unplug it to turn it off which is a bummer. Customer service was real nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use with comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from cable and needed an fast modem that could go along with Comcast since I was not willing to pay monthly fee of $7.00. Was not crazy about the price but it does the job in my 1800 sq ft home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cable modem/router I've used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem/router to replace one that kept dropping connections. It has been up and running for a little over a month now with no connection losses. It was nice to wirelessly hook up all my other wireless devices to either the 2.4g or the 5g which ever was appropriate. It was well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Cable modem I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem/router on line and picked it up at the store the next day without any problem. Once I set it up and activated it with Comcast, the download speed was exceptional. The WiFi speed and signal is superb. I use the WiFi for my smartphone and tablet as well as my computer desktop in the other end of the house. I use wired connections for all my living room devices for maximum reliability although I'm guessing the WiFi will work well also. I wish this model came in a choice of either black or white. All my living room equipment is black and the modem is white. All in all, I would highly recommend this modem over Comcast's own equipment which faltered on me after less than two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet is working 10x better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an LG smart tv and I could not use all the functionality with the Comcast gateway. I switched to this device and I have full use of my tv and my kids have no problem playing games online.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Modem router cheaper thn renting from Cable Co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm too old to be truly a techie anymore. Luckily my cable guy had time on his hand and set it up for me. It was quick and easy. My iPad works, my iPhone works, my tv interfaced seamlessly. And it works everywhere in my 1450 sq ft house. I needed an extender with separate modem router in my smaller CA home. The people at Best Buy did good for me. I can't say enough about the knowledgable employees at Best Buy, California to North Carolina. I'm impressed by this company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Modem and WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this modem because my internet providers modems (yes plural as in I tried six different ones they supplied) would not operate consistently. I now have a modem that I expect to last several years.

    I would recommend this to a friend