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Customer Ratings & Reviews

Your price for this item is $164.99
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Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Surfboard eXtreme's ease of use, performance, and signal strength, frequently praising its setup and Wi-Fi capabilities. Many appreciate the strong signal and wide range, although some find the device expensive and large. A few users experienced compatibility issues with their internet service providers. Overall, positive feedback on performance and ease of use outweighs concerns about price and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,266 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to setup and I have seen a noticeable internet speed increase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Boosted my Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is awesome. I was constantly rebooting my old modem. This modem delivers more data from time Warner than I even pay for. I have the 50mb plan and was receiving around 20 to 30 at best. Now I get up to 60 with high 40's at a minimum. Great for gaming and streaming netflix and Hulu. I have more WiFi connected devices than anyone could ever need and this thing doesn't miss a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great, no problems. Would recommend this to anyone who asked.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after I was using the one provided by Comcast. I had issues with the Comcast one because my internet would drop for no reason so I got tired of it and made the upgrade. This modem is really nice. So far my internet has not dropped and it's actually been smoother then before. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up superfast lightning speed don't know I didn't bite before

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 5680. The 5G is defiantly an improve speed and distance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why rent when you can own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to set up & use. The price is no more up front than what you would pay in just 8-10 months renting one from your internet service provide...our provider wanted $10 per month (+taxes & fees added to the total bill. Best of all - Internet providers are still required to respond to service issues over the phone even if you do not rent their routers!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Technologically advanced simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely easy to set up. Amazingly covers a 4500SF house with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    The BEST Router in the WORLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This white router is beautiful, fast, reliable, powerful, and expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    nice gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Like the dual speed 2.4G & the 5G.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surboard Modem and Router is not quite as fun to ride as even a boogie board, however, it gets the job done, and does so reliably. I encountered only two problems. First, the documentation in the box contained the wrong default admin password, so I had to look it up online. Second, it would not let me change the subnet of my LAN. There is a field in the interface and it lets you type the number, (which my old Linksys let me do), but when i applied the settings, it would not take the new number and reverted to the old number. I eventually gave up trying to change the subnet and my LAN subnet is what the Surfboard is telling me, rather than letting me choose. Other than that, it's solid, and reaches all four corners of my two story house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi Connection. Easy to set up and broadcasts strong wifi signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router is superfast for all my electronic needs and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice modem to not pay cable rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and great for several laptop usage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for combo router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem replaces my old Motorola router/modem. Now I don't have to unplug my modem every other day for it work. This had gotten to be a constant thing to do for all the devices that we use on a day to day basis. This is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Great Wifi Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit our needs for our large home and does a terrific job for us.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have cox 100mb plan when i am direct connect to the arris its average 117mb so awesome!! but wifi my speeds very from 5mb to 65mb never consistent and all over the place called motorola twice their tech support is awesome and understanding and they manage to get it to work for a day or two will be trading this out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy to manage and install. love it buy it,it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation but a little bigger than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up - fast and efficient modem. Even a novice can set up

    I would recommend this to a friend