Customer Ratings & Reviews

this did not work with my service electric cable internet so had to return it

This was not compatible with my internet service provider and had to be returned.

Not good at all, Worse then the product i already had from exfinity!

got this modem because I wanted to be future proof and I upgraded my internet to a 1 gig plan. I had a brief scare because my internet service (grande) took awhile to get it configured. I didn't realize the modem had only been out for a month or two. But once they got it up my internet is more stable. The modem is cooler than my last one and much smaller which is nice. Setup is easy, Just make sure your ISP is ready for it.

I thought it was a modem/router so I had to bring it back and the directions is not for this item

Wrong item wasn’t what I was looking for might be good for some one

A lot of money for a product that only lasted 18 months!!

Would now register with Xfinity. Xfinity was no help

I replaced my Netgear modem with the Arris SB8200 because my internet kept dropping out and so far it has been outstanding as far as internet speed and wifi. I was taking numerous uncorrectables in my modem logs and I needed access to the admin console in the modem. Arris apparently changed the Subnet mask for some security reasons. This made access from my router impossible and direct connect via ethernet also did not work. However, on the Arris tech support site, I found a work around that allows access to the Admin Console via the second port on the modem. I can see the logs now in real time. I have had no drop out since purchase two days ago.

Probably one of the best plug and play modems out there. Most Internet Service provider has an app that you can just activate and plug it in to your router and your live! You have two ports you’re able to use on the back of it one gig and a 2.5 gig and I don’t experience any throttles so it’s 100% excellent.

Pretty easy set up with internet provider and integration with new whole house router and system. This far network has been running smoothly.

I replaced older ARRIS surfboard. No problem with it so far for last 8 years but did not support new high speed. the set up was easy. It worked out of the box with Xfinity. The activation was breeze via Xfinity app. I am noticing higher speeds on connected devices. Verified by running speed tests.

Works as advertised Increased search speed as I upgraded our internet speed This product allows for many future upgrades from an internet isp regardless where you are The arris modem is well designed with a retro futuristic look that will go well with one’s home decor and settings The price of the unit is well affordable in any venue

Works flawlessly and exceeds expectations so far. Fast speeds and no problems or losses of internet about a month in

Recently Optimum (formerly Suddenlink) upgraded my internet service from 400 Mbps to 1 Gbps. My previous SURFboard modem was rated at 600 Mbps. The Arris S33 has been online 100% of the time since installation. The modem is stable and lives up to its specifications. I routinely have download speeds between 920 and 960 Mbps. I purchased the Arris S33, because I have had positive experiences with other Arris modems. I have never had an Arris modem fail. I would definitely recommend the S33.

This is probably the best value of the fully DOCSIS 3.1 cable modems. I took off one star because of the misleading hype on the package. Yes, it is capable of downloading data at 10Gbps, but it cannot send data to your router at that speed because the Ethernet connection is limited to 2.5Gbps. Thus even if you pay your cable company for 10Gbps Internet service, and install a 10Gbps Ethernet card in your high-end computer, you will never actually see download speeds anywhere near this because of the bottleneck at the 2.5Gbps Ethernet connector at the read of the modem. Despite the hype, I am quite happy with this modem. I paired it with a TP-Link wired router (no wifi) so I could get rid of the modem/router from Comcast that prevents the user from turning off the wifi radio! The Xfinity app connected the modem to the Internet after I entered its MAC address, but trying to use the Xfinity app for further setting up is a waste of time; I used the TP-Link's internal router program to set up my wired network. If you want to use your own equipment (always a good idea) and have a separate cable modem and network router, this is a fine choice. But if you REALLY want 10Gbps from the Internet all the way to your computer, you're gonna have to pay $600 for Arris' modem/router.

Best modem I have had by far. Setup was within 11 minutes, shorter than my call to Xfinity to register it. Pulling at or above max speed on my Xfinity plan. I wish I had upgraded to this sometime ago and solved some of my previous headaches with Xfinity.

Great modem. Looks modern now, works great. This modem replaced my SB 6183. Getting good speeds with cox cable. Only thing I can't do is get into the administration panel using 192.168.100.1 as instructed. I did a hard reset, plugged directly into modem with laptop, trying each port separately. Just sitting there spinning. I want to change the default password but can't. Other than that, great modem.

I have Comcast, and they told me my old router was not capable of my new faster speeds so I read up on this modem. My old router was an Arris also, and never gave me any problems........oh yea, the set up was easy using the Xfinity(Comcast) app on my iPhone.

Works very well. Easy to install and connect to my ISP. Am able to see the transaction log through my computer to see any connection issues with ISP. Good looking as well.