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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2061 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,061 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris SurfBoard S33 32

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem for my need. The old Arris I own served me well too, but this one more faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy to piece everything together, however the ISP had difficulty connecting and pushing signal to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid, just as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Accompanying software works great. No complaints whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works really well and is considerably smaller than Xfinity's Gateway I previously rented.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and use. I chose this product because it was compatible to my other modem and it was highly recommended by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It just works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. You plug it in, give your ISP its MAC address, restart it and it simply works.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    awesome modem and super fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy to set up just plug and play, they want more letters so here they are

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and works perfectly. I would recommend for anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfectly right out of the box, not a single issue after a month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good speed and connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay my cable provider a monthly fee for a cable modem when I can own my own? Pays for itself in less than a year. Seems to work well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to set up and install. Not too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You wont be disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works as intended. So far I am happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy setup using Xfinity App. looks way smaller than picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a good replacement for the ARRIS SURFboard SB8200 DOCSIS 3.1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Works well as advertised. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet port

    Rated 4 out of 5 stars

    Packer fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but salesman didn’t tell me I needed a router too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modern Modem for Multi Gig Connections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is intended - thats the biggest pro! Otherwise, I like the multi gig capabilites. However, despite my ISP providing more than a gig, I am unable to reach such speeds. I'll consider directly testing at a future point in time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Brb, Gonna Go Gigabit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying Gigablast internet w this... maybe next time i'll buy a 2.5G router and super-charge my wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem overall.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Very easy setup, connect cables and power and call your ISP with the MAC ID, and you should be up and running. My only slight quibble with this unit is that it has a slim upright design. Since it's very light weight it has a tendency to want to tip over. Also a few more status lights would be helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast! Seems to work great with xfinity.

    I would recommend this to a friend