Customer Ratings & Reviews

Why pay my cable provider a monthly fee for a cable modem when I can own my own? Pays for itself in less than a year. Seems to work well

worked perfectly right out of the box, not a single issue after a month

Great modem. Easy to set up and install. Not too expensive

Easy to setup. Works as intended. So far I am happy with the purchase

So far so good. Easy setup using Xfinity App. looks way smaller than picture

was a good replacement for the ARRIS SURFboard SB8200 DOCSIS 3.1

Excellent. Works well as advertised. No complaints

Works great but salesman didn’t tell me I needed a router too

Does what is intended - thats the biggest pro! Otherwise, I like the multi gig capabilites. However, despite my ISP providing more than a gig, I am unable to reach such speeds. I'll consider directly testing at a future point in time.

Enjoying Gigablast internet w this... maybe next time i'll buy a 2.5G router and super-charge my wifi.

Works great!! Very easy setup, connect cables and power and call your ISP with the MAC ID, and you should be up and running. My only slight quibble with this unit is that it has a slim upright design. Since it's very light weight it has a tendency to want to tip over. Also a few more status lights would be helpful.

Lightning fast! Seems to work great with xfinity.

Great coverage throughout entire 3 level 4000 sq ft house. Rock solid fast WiFi everywhere. What I thought may be a prob but is not, my 8 speaker Sonos system works great with it. I mention because Sonos doesn’t like range extenders but is fine with this.

Greater than my previous experience with my modem/router combination, of which was not an Arris. So far, I am enjoying the modem, continually.

Works great - no longer need to pay a rental fee every month

Great cable modem and super fast connection now all I need is a WiFi 6E modem

So far so good. Bought this to replace Netgear Modem which was not giving us the speed we were paying for.

easy to set up, worked right away the first time. would purchase again

I noticed faster wifi and I read its very secure with good ratings.

Summary: Poor reliability (random drops), compatibility, support, and reconnecting takes hours! Look elsewhere! Connection: It took an hour to connect to the internet I thought it was my service provider's fault turns out other modems connect in minutes. Sadly this disconnects for unknown reasons Compatibility: I've never heard a Modem that is not compatible with modern Linksys routers, but sadly this is Speed: Fast no complaints Support: unfortunately I'm getting the run around from ARRIS on a the warranty so hours down the drain. Both phone and live chat support disconnected from me once I established that I have a legit warranty claim Conclusion: Replaced this with Motorola's new modem and I'm glad I did it out performs this in every way despite what it says on paper.