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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.6 out of 5 stars with 2084 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. Does what it says. Can not complain. Easy setup and easy maintenance, just turn on and it takes care of the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS SURFboard is well worth the cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent piece of networking equipment. Set-up was easy, and it's fully compatible with Spectrum internet service. I have had no problems with my ARRIS SURFboard Cable Modem since purchasing it and setting it up the same morning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it makes internet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modems are all pretty basic. This one is a cable modem. It makes internet just fine. If you can switch to fiber internet do it. I just did today and wow. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest internet speeds possible. Preferred over combo router modem set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet port, Speed

    Rated 5 out of 5 stars

    It's a modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, speed is great, only limited by ISP but should easily handle the next few years of upgrades

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't rent -- buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been MUCH more reliable than our Moto SurfBoard ever was. Haven't had to restart it a single time since installing. The only trouble I had with installation was something our cable provider messed up... everything else went flawlessly. The best part is not having to pay our cable company a monthly rental fee. Only a couple more months, and this will have paid itself off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Solid performing cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Spectrum to Comcast and needed a cable modem as had to return the "free" one provided my Spectrum. No problem setting up. Comcast recognized immediately and completed the setup on a self install. Performance has been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best Performance modem arris s33..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris s33 modern has best performance and over 3 gbps speed although I have 400 mbps speed internet service. Very much satisfied with the uninterrupted speed and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy setup and super fast speeds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Super fast speeds! It was literally plug and play setup, my cable company established connection within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Breezeline had the modem switched over in only a f

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Breezeline had the modem switched over in only a few minutes. Works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Xfinity Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and works much better with my Xfinity internet the the previous modem I was using. Solved my problem with the internet randomly dropping! The shape is a bit different than it seems in the picture but it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definit buy for fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has a small footprint with a minor blue light, not overwhelming. So far so good no issues here at all. It runs cool not hot and I immediately got the fast 3.1 gig speeds. This is definitely a small speed demon. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem died and I replaced it with this. This works great and its compatible with the upgrades comcast made to their side of things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great with Spectrum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem actually works for our Spectrum Internet. The Cable provided modem had to be reset 5-10 times a week, this modem has yet to have to be reset for almost 2 months. Works great with no slowdowns due to multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Worked without a hassle. Purchased at the recommendation of my husband who retired as an electrical engineer.

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet port

    Rated 5 out of 5 stars

    Surfboard review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked great for just over 2 months, then Xfinity fried the device when they worked on wires in our neighborhood. They refuse to acknowledge that they damaged the unit. Will likely purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet port, Speed

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Paired with a asus ax5700 router. Getting faster speeds and better range than xfinity modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rewarding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly well for the price. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Arris 33

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor works excellent. The speed is fast and I don't have any problems. The setup was easy and quick when installing the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. The self activation worked flawlessly and much appreciated. With DOCSIS 3.1 I'm able to obtain maximum plus speed of my ISP plan.

    I would recommend this to a friend