Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2084 reviews
(2,084 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 4 out of 5 stars
Cable Modem
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and easy installation of this device, getting smaller which is good to fit in some central home spaces.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
MR US CITIZEN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS AS I WANT. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but does the job. Easy to set up and better to buy than renting. Ive been using Arris products for sometime now and they have great costumer service
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 4 out of 5 stars
Gooooooood as it gets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! Goooooòoooooooood as it gets. Easy to install but didnt make whole lot of difference on speed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cable Modem - Xfinity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was renting a modem from Xfinity but the monthly cost was adding up. My gateway supports multigig, so I was looking for a modem that had a multigig port to take advantage of the 1200 Mbps speed from Xfinity. This modem met all the requirements and is operating as expected.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Blazing fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast, needed to replace my old arris model to take advantage of the new cable speeds offered. Setup was simple and has been working great for us.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It delivers better performance then the isp made modems it gives me more consistent speeds and connection
I would recommend this to a friend - Pros mentioned:Ethernet port, Speed
Rated 5 out of 5 stars
2.5g Port a plus!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent cable modem with upgraded 2.5g port. If you'r provider updates to over 1gig speed and you have a 2.5 or 10g network you'll be good to go.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the speed is much better than our old modem.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this product about a month ago and it has been working pretty well. I have read some online reviews that this product can get a little hot so i have bought a usb fan to cool it down. I haven't had any issues. Would recommened.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great product for current and future needs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and activate with my ISP. Getting great speed up now.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Easy Setup; Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace an existing SB modem because the Internet provider now requires DOCSIS 3.1. Easy to set up and no problems. Performance is good.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Xfinity activation very slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem easy to setup. However you must contact Xfinity to activate the modem. I tried using the Xfinity App to activate to no avail. I then tried calling Xfinity which is beyond frustrating. I could not get access to a live person. I was able to text with a tech. This took 2 techs and 3.5 hours.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Modem review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to switch from cable for my tv to streaming. I was using an Arris Modem/Router Docsis 3.0 to start. Although I was paying for 800 Mbps I was only getting 20-30 Mbps at the modem. My streaming was very sketchy and constantly buffering. I went to Best Buy a talked to an associate who suggested this standalone Modem coupled with a Google Nest system. After purchasing this combo I am now getting consistently 700 Mbps at the modem and having no buffering. Coverage and speed is great throughout the house. I am overjoyed with this product to this point,
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up and easy to use. I had no issues setting up with provider as well.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
East Setup - Works as Described.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Good price. I had to upgrade due to ISP upgrade so I got new ethernet cable as well. The IP address given in the instructions to register is outdated and doesn't work. Couldn't get the QR code to connect to anything. But those really aren't needed to setup and use the product.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Nice unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good unit for the price. I'm getting the full internet speed I'm paying for. My only complaint is that the instructions were wrong on setting up with Spectrum. The instructions gave a link to a website and it would automatically register your new mac address. That didn't work. I had to log into my Spectrum account and live chat with a rep who submitted the new mac address. After that everything worked great.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Just works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was simple. Got the full download speed supported by the carrier.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Works great, easy install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup, replaced an older model. Works as it should, blazing fast, small form factor, no problems!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cord Cutting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose the Arris modem as a beginning to gain more control over my home internet and television technology. Switching from my rented gateway to the modem was extremely easy using the rented gateways app. I immediately experienced an increase in performance over the rented one. Highly recommend!
I would recommend this to a friend






