Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2085 reviews
(2,085 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Arris Surfboard Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem! Works well with ASUS Ax5400 router and very easy to set up. If you want something future proof this is your best bet.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Perfect 3.1 DOCSIS modem for my work from home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a 3.1 Docsis Cable Modem, It does what a 3.1 Docis cable modem is suppose to do. It has two ethernet ports and depending on your ISP can get two different IP Address one for Each Port. One is a 2.5 GB Port and the other is a 1 GB port. This is not a modem / router combo which is perfect for Me. I have mine connected to a multi wan router as I have a fallback ISP because I work from home and try to minimize downtime.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 4 out of 5 stars
Good modem, does what it's supposed to do
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a modem only product to work with my already owned Wifi Mesh system. The Arris has performed very well so far. Comcast made the setup more difficult than it should be (I tried the app first, did not activate, then I had to call in for a normal '"Comcast Technical Support" experience. In Bestbuy, I was told that this unit had 2 ethernet ports. While true, it appears I would need to have 2 different accounts to use the second one. Had the sales rep known this, I would have bought a different unit.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Nice design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the nice design and the extra 2.5Gb ports. My modem has never had any problem since I installed more than two months ago.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
RELIABLE and fast modem that is rock solid
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats the pants off the modem the cable company gives/sells/rents to you. So many of the modems provided by my cable company have to be reset weekly/daily/hourly to work properly. This modem worked from the second it synced up and I've not had issues with it yet. I've had it for a few months, too.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Best one I've ever had.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have not had any issues with it. No drops, speed very steady. Very happy wit the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rockin modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Compatible with Xfinity. Once they make the changeover, uploads speeds will be even faster.
I would recommend this to a friend - Pros mentioned:Ethernet port, Speed
Rated 5 out of 5 stars
Speed, speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade over my 6190 Arris - really like the 2.5GPS port. And paired with ASUS router. they are a very strong combination.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
New Router Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and easy to install. I would definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup...powerful modem in a small package. The Arris app make maintenace simple
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
easy to connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect! connected easy and was just what I wanted. I didnt want to pay a monthly fee for a modem and this did the job.
I would recommend this to a friend Rated 5 out of 5 stars
A new look from a trusted brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so Good ! I upgraded my plan with my ISP and got this to take advantage of the DoCSIS 3.1 support without paying a rental fee to my ISP for an inferior product. The 2.5 GBP port is greater "future proofing" as faster speeds become available and prices get cheaper. ARRIS has a great reputation for building solid modems and this router so far seems just as good as my prior one that lasted me for 6 years ! The new Design takes some getting used to but still sits nicely on my networking shelf !
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
ARRIS SURFboard S33
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ARRIS - SURFboard S33v32x8 Multi-Gig Modem was suggested by our Comcast Technician as the cable company will be providing higher speeds as the previous Arris Modem was no longer adequate to handle the increase internet cable speed.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped stabilize my up and down internet. Easy install
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Easy setup. Works better than Netgear CM1200.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Cable Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install ,works great with Cox. I did everything over live chat with Cox the price was OK Would I buy again YES
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great download speed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem with download from the internet, I was only getting 10mbps to 16 mbps when I paid for 1 gigs last from cox. Problem was outdated modem and router. Upgraded to Arris G36 and my download speed is now 850mbps. Very happy.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Heat, Price
Rated 2 out of 5 stars
Wouldn't recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing gets hot and stays hot. I don't know if that affects speed but it always slows down after a short while. Also, it does not broadcast a wifi signal. You will need a separate device for that. This device is not impressive but it should be for the price. My Netgear modem/router is cheaper, faster and has dual band wifi.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Needed only a modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product that perfectly fulfilled my needs.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Best ARRIS modem yet!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and easy to install. Took about 5 mins and I was up and running and with faster Internet.
I would recommend this to a friend