Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2058 reviews
(2,058 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard S33 modem, particularly its speed and overall performance, with many reporting blazing fast internet. Users also appreciate its ease of use and simple setup, as well as its compact size. The 2.5 Gbps Ethernet port and broad compatibility are also well-received features, though some customers have noted concerns about heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpeedCons mentioned:Heat
Rated 5 out of 5 stars
Fast
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is fast and it doesnt get hot compared to the other.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Excellent Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a Netgear modem that was apparently no longer supported by Comcast. This one works very well. This is actually the first modem I was ever able to setup without any issue or having to call Comcast. Just used the Xfinity app and was up and running in less than 10 minutes after firmware updates
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Newer, better and hopefully faster.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Seems to be faster. Recommend by service provider.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Surfboard S33
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed. Stable connection with no drops. Why pay cable provider monthly fee when you can get better high performing modem with quick ROI.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Compact and effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s nothing fancy about this modem, but it does the job just fine. It’s a small unit, so it’s easy to fit and hide it in your setup. Don’t pay the cable company to rent something forever, just buy this and get the same quality of service or better.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Modem replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace bad modem. Easy installation. Works well in our office.
I would recommend this to a friend Rated 5 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so much better than my old one. Actually stays connected.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the modem works great. No drop on internet, same and compact which save space. Easy setup.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
ArrissS33 Surfboard on Cox Gigablast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great. Very Fast on Cox Gigablast. It could run two drops for twice the speed.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Solved our problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a Spectrum customer who upgraded to their 400 megabit plan. I was using the Arris SB6190 and started to experience network drops. After bringing out my ISP to look at signal and to see if there was other issues, nothing we could pinpoint. I considered moving to DOCSIS 3.1 may yield some benefit, and perhaps it was our modem causing issues. This solved our problems. Currently paired with Orbi RBK50.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Arris Surfboard... do it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast fast fast! Easy to set-up. Did i mention it's fast?
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Works great with amazing speeds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup, other than having Xfinity authorize and assign it to my account. Dealing with Xfinity was the only negative I could have and that has nothing to do with this cost effective highspeed modem. It cant get much easier than this for not a lot of money.
I would recommend this to a friend Rated 5 out of 5 stars
Disconnection solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to have resolved discounting issues with my mesh system. No issues to report, I was surprised how small and simple the device was.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rock solid performance. This is a must have for cable internet users.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
1g speeds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy setup and able to get 1g speeds
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
COMCAST USERS - GET THIS ONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use comcast in our house. Was running the MB8611 before this and it would reset the connection 2-5x a day (I read online some other comcast folks having the same issue and recommending getting this one to fix the issue). Can confirm it seems to have fixed the problem. Fast, stable and reliable now. If you have comcast this is the one to get.
I would recommend this to a friend - Pros mentioned:Ethernet port, Speed
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. Not great. I tried out 6 modems all in the same class and it has the best speeds. Definitely best to separate modem and router if you can afford it.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy set up, good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up. i did check with cable provider (Astound) to assure it was compatible modem. Phone support from Astound was excellent to complete hook up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fast cable modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem for the price and it's pretty small. Boosted my internet up and very happy with the performace.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for price. Faster then ISP rented units
I would recommend this to a friend