Customer Ratings & Reviews
- Model:
- S33
- SKU:
- 6425831
Rating by feature
- Connection Quality
Rating 4.7 out of 5 stars
- Performance
Rating 4.7 out of 5 stars
- Setup
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Setup
Modem replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace bad modem. Easy installation. Works well in our office.
I would recommend this to a friend - Pros mentioned:Overall performance
Fast and easy
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing no issue at all, followed the app which made the set up so easy
I would recommend this to a friend - Pros mentioned:Speed
Fast, Reliable, Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best modem I have used. Being a gamer you need something great. This little modem is working fast no lag, no freeze, no nothing. Will be buying more of this brand for all my properties.
I would recommend this to a friend - Pros mentioned:Ethernet port
Solved our problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a Spectrum customer who upgraded to their 400 megabit plan. I was using the Arris SB6190 and started to experience network drops. After bringing out my ISP to look at signal and to see if there was other issues, nothing we could pinpoint. I considered moving to DOCSIS 3.1 may yield some benefit, and perhaps it was our modem causing issues. This solved our problems. Currently paired with Orbi RBK50.
I would recommend this to a friend - Pros mentioned:Ethernet port, Speed
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. Not great. I tried out 6 modems all in the same class and it has the best speeds. Definitely best to separate modem and router if you can afford it.
I would recommend this to a friend - Pros mentioned:Overall performance
Fast cable modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem for the price and it's pretty small. Boosted my internet up and very happy with the performace.
I would recommend this to a friend - Pros mentioned:Setup
Excellent Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a Netgear modem that was apparently no longer supported by Comcast. This one works very well. This is actually the first modem I was ever able to setup without any issue or having to call Comcast. Just used the Xfinity app and was up and running in less than 10 minutes after firmware updates
I would recommend this to a friend Cable Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces a monthly rental from the cable provider, and limits them access into your home network, their blocked at that point.
I would recommend this to a friend- Cons mentioned:Heat
Good when on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far after 6 months of use. Although its not necessarily an issue, the modem itself is plastic and somewhat warm to the touch. A lack of a cooling fan means that you want to keep this away from warmer areas of your house (closets, attics, etc)
I would recommend this to a friend - Pros mentioned:Setup, Speed
1g speeds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy setup and able to get 1g speeds
I would recommend this to a friend - Pros mentioned:Overall performance
Compact and effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s nothing fancy about this modem, but it does the job just fine. It’s a small unit, so it’s easy to fit and hide it in your setup. Don’t pay the cable company to rent something forever, just buy this and get the same quality of service or better.
I would recommend this to a friend - Pros mentioned:Setup
Easy setup and future proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup with Xfinity. Connection is stable. Good to know this is future proof for a few years atleast.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Arris Surfboard... do it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast fast fast! Easy to set-up. Did i mention it's fast?
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Great Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great modem. Performs very well. Easy to set up. Im very pleased with it's performance.
I would recommend this to a friend - Pros mentioned:Speed
COMCAST USERS - GET THIS ONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use comcast in our house. Was running the MB8611 before this and it would reset the connection 2-5x a day (I read online some other comcast folks having the same issue and recommending getting this one to fix the issue). Can confirm it seems to have fixed the problem. Fast, stable and reliable now. If you have comcast this is the one to get.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Great internet modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem setup was very easy and performance is acceptable. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Awesome modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem, I am seeing speeds as high as 400 mbps when I only pay for 250 mbps, easy to setup as well
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for price. Faster then ISP rented units
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Speed Test
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to setup and has handled every bit of my 1gb speeds that I’m pulling through.
I would recommend this to a friend - Pros mentioned:Overall performance
Compact
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with Arris- Surfboard. Works great, nice and compact.
I would recommend this to a friend