Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2085 reviews
(2,085 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Surfboard S33
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed. Stable connection with no drops. Why pay cable provider monthly fee when you can get better high performing modem with quick ROI.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fast and easy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast as all get out, love the ease of setup and the extra port helps make it future proof
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, it works well for Xfinity. I have no issues installing it, just have to call xfinity
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Cable modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and reliable. Yes cable modem I have bought so far.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Great modem and worth extra cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem. You still need to contact your ISP when you buy it. Works well super simple setup.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Thank you for the suggestion to upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having internet issues. I was advised by an associate to upgrade my modem since I had it for quite some time. I made sure this modem was on the approved list for Cox Cable before I made the purchase. The process to switch my old modem took less than 10 minutes. I upgraded to Gigablast and love it! Thank you! I am glad I upgraded my modem!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy set up, good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up. i did check with cable provider (Astound) to assure it was compatible modem. Phone support from Astound was excellent to complete hook up.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works good. Plug in,call provider. Enjoy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know Mach about internet. I know it wasn't working good on the model router combo I was using. I bought this tuna paired it with an eero 6 pro wireless router system and I haven’t had any issues since. Internet is fast too.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
God Tier Modom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh man ! I did not know a modem and a router both separate was actually better than a modem router combo... this modom in combination with the Asus RT AX82U AX5400 is God tier with a household with more than 10 devices.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Great modem for a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is good. I changed my internet plan to gigabit service and this router is way more than capable to provide that for you since the first jack is 2.5 Gigabit Ethernet port. You just need to make sure you have the speed provided to you by your ISP. There is a second 1-Gigabit Ethernet but, you need to call your ISP and get a separate IP address in order to use that IP. Overall - great modem for a great price!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great freaking modem!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the MB8611. I don't regret it. The MB8611 is a great modem but i think it either burned out or something but it's stopped pumping the 2gig internet and dropped to 400mbps. After two comcast techs coming out and verifying all was good i decided to check this one and it's been a dream.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, works like a champ! Don't lease your modem from your Internet provider.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for 1g internet but my older modem wouldn’t work with that spped so I had to break down and upgrade. Read the reviews on several modems and decided to get this one. A five minute call with th rolling with some dang fast internet. Would do it again.cable company and I’m now.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+. Easy to install and activate No regrets, recommend
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Fast and easy modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is very fast. Set up was easy..if you are Xfinity like me. Just plug it in the use Xfinity app to put mac address and once it finds it , it will activate and start. At first had a bit difficult with Xfinity that it wasn't able to find it but after exchanging works flawless. Just note you may have to restart a few times and give it time to fully update and get your speed up to what it should be. Will start off slow but after q couple restarts I got faster than my plan speeds! Almost gigabit speed when I am not even paying for it. Much faster than my previous surfboard with docsis3.0. great soft at and had it for a couple of months. Got another for my in-laws and so much faster throughout.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rob’s new toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this new item on the advice from our IT professional. It was installed quickly and worked flawlessly. We’re extremely happy with the current performance of our system. Thanks to this unit.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Quick and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up, Cox was my only issue, but it all worked. Fast internet
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Perfect replacement for the ISP Cable Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect replacement for the modem that the Internet Service Provider gives you with your system. It took me about 10 minutes to set it up (including calling the ISP) and it has been running my network with zero problems
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Arris surfboard modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and definitely better look that the previous version. Fast and easy to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The unit feels warm, compared to the Cable modem I had which was an Arris as well. I returned the cable Motorola gig modem since it kept crashing daily for this unit and so far no issues other than what is mentioned previously.
I would recommend this to a friend






