Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2058 reviews
(2,058 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard S33 modem, particularly its speed and overall performance, with many reporting blazing fast internet. Users also appreciate its ease of use and simple setup, as well as its compact size. The 2.5 Gbps Ethernet port and broad compatibility are also well-received features, though some customers have noted concerns about heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using an older DOCSIS 3.0 modem which wasn't cutting it after upgrading to gigabit internet. Installed this and instantly saw increases to my speeds since it is newer and more capable.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Good purchase but pricey.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save few bucks from internet provider. Good for high speed internet and has support up to 2.5Gbps. Happy with the current purchase. Still you need a router for wifi connection. It is little price for modem but serves the purpose.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and has been working great. I replaced the Xfinity gateway with this and haven't had any issues since!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Bye Bye Spectrum rental
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This baby keeps my connection stable and speeds are great. It's not bulky also.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the MB8600 to this S33. I used the 2.5G port from the modem to my PFsense and I get 1,200 Mbps download on xfinity service. Before I was limited to 945 Mbps.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to have a Netgear, but because of some issues created by a competing cable company in the area it was bricked. The new Arris we purchased to replace it is so much better with no drops in connection and is solid.
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as described. Fast speeds and reliable.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is a must have if you are a Spectrum customer. It is so much better than the Spectrum modem. It also works really great with the Linksys mesh system.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting it up was a breeze. Unfortunately our business network wasn’t compatible. It’s too bad, I really wanted to keep it
I would recommend this to a friend Rated 3 out of 5 stars
Arris S33v3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to get a modem that could handle the one gig per second service I’m getting from Comcast. I bought this modem since it says it can handle over Two gigs per second. Comcast is now telling me that this equipment cannot handle the speed it is supplying. Now I don’t know what to do.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, was easy to setup, and easy to use.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Arris
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up way faster then the old modem. Good for gaming and steaming.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is a much faster and cheaper option than renting the basic modem from charter. I aslo love the durability of this product. The previous one I had was still going strong after eight years I just upgraded to the faster version to handle the faster, Internet speed.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Heat
Rated 4 out of 5 stars
Hot all around
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Stupid easy to set up. Great speeds on my multigig network. Runs REALLY warm though.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Easy setup!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup!! So far it has out performed my expectations!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solid Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install is easy since cable companies do the configuration. Best choice if you want to use separate router, 2.5Gb link ensures good throughput
I would recommend this to a friend Rated 5 out of 5 stars
Great, fast, reliable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these modems for years. Sadly, nothing is immune to lightning so the protection plan is a good option when buying these modems.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to setup and connect with provider. Small enough to fit anywhere
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy set up with a simple phone call. This thing screams.
I would recommend this to a friend Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up process was quick and simple, It’s less bulky than other modem I’ve owened. My only issue is that the ethernet port does not work unless your ISP provides the service for it.
No, I would not recommend this to a friend






