Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2085 reviews
(2,085 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was easy to setup with my Eero router. Got tired of paying to rent xfinity box figured the cost of modem and router would equal out to a year of rental. Easy setup after calling xfinity to activate new modem
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
A perfect buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the modem a month ago and it worked perfectly without any issues as some customers complained about the modem, for me the signal and speed reaches my expectations, I will give this modem a perfect 10
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as described. Fast speeds and reliable.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
helpful customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the order is easy and it arrived even 1 day earlier, we needed to get help from the customer service and they are very helpful to guide me to the set up.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Arris
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up way faster then the old modem. Good for gaming and steaming.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Simple, easy, works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints with this modem, I have had 0 issues with it since deploying it in my home.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
It modems and runs hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do. It does run very warm. We’ll see how long it lasts. My expensive Netgear modem lasted 2 years.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Good purchase but pricey.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save few bucks from internet provider. Good for high speed internet and has support up to 2.5Gbps. Happy with the current purchase. Still you need a router for wifi connection. It is little price for modem but serves the purpose.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using an older DOCSIS 3.0 modem which wasn't cutting it after upgrading to gigabit internet. Installed this and instantly saw increases to my speeds since it is newer and more capable.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Heat
Rated 4 out of 5 stars
Hot all around
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Stupid easy to set up. Great speeds on my multigig network. Runs REALLY warm though.
I would recommend this to a friend - Pros mentioned:Overall performance, Setup
Rated 5 out of 5 stars
Easy setup!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup!! So far it has out performed my expectations!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Netgear CM1000 and had various issues with speed. Exchanged for the ARRIS and not more issues so far. Nice product and easy set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to setup and connect with provider. Small enough to fit anywhere
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to have a Netgear, but because of some issues created by a competing cable company in the area it was bricked. The new Arris we purchased to replace it is so much better with no drops in connection and is solid.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Wifi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and no problems so far; it’s been 4 months
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy set up with a simple phone call. This thing screams.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is a much faster and cheaper option than renting the basic modem from charter. I aslo love the durability of this product. The previous one I had was still going strong after eight years I just upgraded to the faster version to handle the faster, Internet speed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem at a reasonable price. Have not had any issues maintaining fast internet.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Very powerful and simple instructions.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
1g speed modem
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good modem for 1G speed Easy to set up if you know how.
I would recommend this to a friend