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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.6 out of 5 stars with 2086 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,086 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    1g speed modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for 1G speed Easy to set up if you know how.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up, and super fast without any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a must have if you are a Spectrum customer. It is so much better than the Spectrum modem. It also works really great with the Linksys mesh system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    speed and security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and instantly increased speed and security. worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and simple to setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly fast to power on. No issues so far. Glad I didn't have to login into the device to forward my public IP to my router. I haven't been able to max out my speed yet of 600mps, but that could be other equipment on my network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great midem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works very well. Helped my internet speed enormously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has been working great. I replaced the Xfinity gateway with this and haven't had any issues since!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    so far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been about a month so far using this modem. No issues yet, and super fast internet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No regrets, waaaaaaaaay faster connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast connection speeds, huge performance improvement. I’m now getting nearly the full speed that Xfinity says I should have. 1120/1200,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, powerful and well the worth money. I use it for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great litttle modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this modem for about a week now, and it has been working very well so far. I have Xfinity and this is fully compatible. I am getting pretty close to the speeds they advertised, and haven’t experienced any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem S33

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works really well once its setup and working, it's your provider that is time consuming when assigning it and attaching the modem to their system. otherwise, the best one I have used so far - very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up process was quick and simple, It’s less bulky than other modem I’ve owened. My only issue is that the ethernet port does not work unless your ISP provides the service for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up was a breeze. Unfortunately our business network wasn’t compatible. It’s too bad, I really wanted to keep it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ARRIS Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, super fast, works well with xfinity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good. Replaced defective Moto MB8600

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Bought and activated yesterday with my xfinity gigabit internet plan. Modem is small and simple, with a single, multi-colored and functioning light to let you know what's going on. My former Motorolo MB8600 began suffering from frequent disconnects and I ultimately had to return it after a few months. I only gave it 4 stars so far, since I really will have to use it for a while to see if it will earn the fifth star. I am cautiously optomistic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install is easy since cable companies do the configuration. Best choice if you want to use separate router, 2.5Gb link ensures good throughput

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lot of power future ready modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful modem in a small package easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had better speeds in our house ever! Works amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Cox 500Mbps plan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Cox 500 Mbps plan. Speeds double when moving from 3.0 to this 3.1 modem. Should have upgraded a long time ago as I was missing out on super fast speeds. Getting speeds of 600 Mbps.

    I would recommend this to a friend