Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2089 reviews
(2,089 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My other modem kept dropping signal. Bought this one and everything seems A-OK. Need to upgrade my mesh system to get the full 1gb(867} but I'm consistently getting that at the main mesh router.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Nice little modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems fast and it’s super small . Almost fits in my pocket
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A speedy modem.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old modem stopped working so I bought this as a replacement. Maybe I should've waited because I'm thinking of switching my Internet service. Regardless though, this modem is working fine.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
FAST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! I used to have the Xfinity modem/router and I wasn’t getting the speeds I was supposed to while gaming. Since we rent those things anyway, I’m glad we spent the money to own our own and NOW we get the 1.2 GB we’re paying for.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arris S33
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this modem. It’s the best modem I have so far. Small and powerful and very easy to connect
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Aris modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Giving the speeds expected . Recommended with xfinity
I would recommend this to a friend Rated 5 out of 5 stars
Great, fast, reliable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these modems for years. Sadly, nothing is immune to lightning so the protection plan is a good option when buying these modems.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Capable cable modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gigabit internet and it gets the expected throughput. I haven't had to reboot it yet, so that is good. I have Grande cable in Texas. I think it'll be about 18 months before it ends up being cheaper than renting it. ;)
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistent upload and download speeds over spectrum issued equipment. Have had this for a few months and no down time noted. It is paired with and Orbi router
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Latest greatest cable modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latest greatest ISP modem for cable Internet providers. I've used it with Cox and Mediacom, works great. Allows for a proper WAN address for your router, to facilitate remote access. Also saves the price of the monthly rental for the ISP modem/router, which can be $12-15/month.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Modem for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem has been great, so far. I had to replace my last one because a surge hit and fried it! I love that it comes with and app to set it up -- makes it a lot easier.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Better than the SBG8300 /300$ cable/router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned SBG8300 cable/router combo because was giving me poor speed and range. So I ended giving a try and install this, use my Asus wifi router. All I can say was way better than the 300$ cable/router combo.hopefully will last long.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Modem/Pays for Itself.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem, set it & forget it. My Internet provide jacked their monthly modem rental rate. This SURFboard will pay for itself within a year. Easy to install, once done, a quick call to "my provider" with the MAC address and I was in business!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
quick and powerful
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this modem for a while now and it is great, fast and responsive. have it connected to my xbox series x and I never have connection issues.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great high speed Modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised...when I direct connect it to my PC Im receiving close to 2.5 gigs...my router is a little older and can only push close to 1 gig...still plenty of speed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great cable modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity discontinued support for my old modem and didn't let me know until my connection stopped working. This modem has worked great and was very easy to setup.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ARRIS - SURFboard does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ARRIS does the job providing me to get the most out of my 1.2 GB Internet circuit. Would reccomend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recommended!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet was continually giving me problems. Finally realized it was the terrible modem provided by my cable company. After buying this I have had zero outages and speed has been blazing fast. Highly recommended
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Freedom from ISP modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this a month for an extended trial vs the rental modem from Spectrum. Internet speed and stability has improved, having access to Signal levels and the event log has given me the ability to prove that Spectrum still has issues in my area and escalate them and get them repaired.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
stl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am concerned this unit is getting more than warm.
I would recommend this to a friend






