Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2089 reviews
(2,089 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid modem with increased capabilities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Increased performance with a simple set up. Enjoy the compact footprint
I would recommend this to a friend Rated 5 out of 5 stars
Great but docis 4.0 is coming out
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace my old surf board due to connection drops on Comcast after swapping have had no drops. Do wish I waited for docis 4.0
I would recommend this to a friendRated 5 out of 5 stars
Great for gaming.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been having issues with Call of Duty having bad latency (time signal goes to server and back) and decided I wanted faster speed so I bought an Arris SB6190 modem which is a DOCSIS 3.1 and got my speed but the latency was still there. My pings were high and gaming performance was bad and my friends made fun of me. I did some research and found the intel chip in the SB6190 was adding overhead. I bought the S33 and it fixed most of my issues, my friends still make fun of me but now it's because I'm just a bad player and not because my equipment is causing me to react slower to people shooting at me.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product and easy to install with the QR code provided.
I would recommend this to a friend Rated 5 out of 5 stars
Pricey but well worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent DOCSIS 3.1 modem well worth the price. Being a WFH personnel I have invested in a good router and now a good modem. This is also one of the modems that is pretty much compatible with most internet providers.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Done its Job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues have had it a over a year and has performed as expected. Run many devices including 3 computers hardwired off a splitter from it that gamers
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Amazing Little Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never had such fast internet in a while. After moving out of NY to CT its been rough but the S33 helped out alot with speeds, connection reliability, and transparency of whats going on with my connection from my ISP. Its also such a great OPTIMizinh replacement for the outdated ISPs equipment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade my modem to a docsis 3.1 due to our internet company changing their system. This was easy to install, easy to use, and worked great with my eero mesh i purchased. Be sure to call your internet provider when you hook it up so they can adjust their signal into the new modem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great if you are Cox customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. I am a COX customer and pretty much everyday my internet would go out, I was using a netgear 3.1 modem, I replaced it with this one and everything is working great. I just wish they had more LEDS than the 1 on the front to quickly check status
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best modem on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works great for my home network. I recently increased my speed from the ISP and the Surfboard has been amazing paired with Eero Pro.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Plug and pla - except for ISP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required contacting my ISP to give them the MAC address, a process that was accomplished electronically, but took a couple hours, for it to work. Other than that, it was plug and play. TV and everything else are working fine.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ISP would have made me rent this, so I purchased instead. Should be future proof as it's DOCSIS 3.1. Also provides more than 1Gbps speed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for the buck. Hopefully this will last a long time without becoming obsolete like the one with comcast. Super easy setup.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with no issues. Purchased after upgraded my RCN internet speed. My old cable modem did not support the high speed. This one does the job!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Cable Modem Like the 2.5gb ethernet connect
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Cable Modem, has been running without a problem for months. With my WiFi 7 router it is super fast on the cable network with this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arris S33 modem review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great modem. I have used Arris's modems in the past. This one was upgrade from what I had. It is very easy to set up and in just a very short time it is ready. I would defiantly recommend this modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Newest DOCSIS 3.1 standard with GBPS Capable speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were getting slow internet speeds not up to par with the service we were paying for. After this upgrade we got 1Gbps download and upload.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Well rounded product!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have switched sooner. With over 30 devices connected to my home network via router and wife... No issues
I would recommend this to a friend Rated 5 out of 5 stars
Modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original modem crashed. Hard. It wouldn't turn back on because it couldn't keep up with the newer WiFi stuff. So I rushed to Best Buy to find a new one because I needed it for work and school. I sat there looking at the different options before picking this one. Best choice I made. It works wonderfully and I feel like my WiFi has actually gotten better. It was a super easy set up and my internet provider was able to connect to it with ease as well.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great moden, easy to set up and even comes with free support if you have trouble getting it to work.
I would recommend this to a friend






