Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2060 reviews
(2,060 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the SURFboard S33 modem's speed and overall performance, noting its ability to support high internet speeds. The modem is also praised for its ease of use and setup, as well as its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.modem works very well, easy to connect, great value
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my router and was getting better signal but still not maxing out my Comcast plan so I decided to upgrade my modem and this one was recommended by a friend as future proof. Definitely worth the buy.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome modem and it works great with my Xfinity cable internet and Orbi wireless router. No problem what so ever.
I would recommend this to a friend- Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Great performance, reasonable price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased primarily for the 2.5 gb port to connect Xfinity 1.2 gb service. Rock solid stable, vert fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fast and reliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it’s working great; have RCN and I think it’s definitely doing better than the one that we originally rented from them
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ISP recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this with a netgear nighthawk. using Rainier Connect as my ISP - they recommend this btw. What can you say about it? you just plug it in and it works. and not bad looking either.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Solution that added speed and reliability!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful staff directed me to this product. It solved the problems I had with putting too much demand on an undersized Modem.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
A+++ All Around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effortless install, took less than 15 minutes, and has had a rock solid connection with comcast ever since.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to upgrade my modem and I installed this new Arris cable modem as required by my ISP. Easy install and sleek look for the office.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great little modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the few approved modems for purchase with my OSP, I get consistent and fast speeds. The dual wan ports is a nice feature for the proce.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Are you sure this is the one?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this one only because the one I did purchase, I was told to purchase, wasn't the correct one. Works as described. Verify to make sure the items you are told is need ed are actually the correct ones.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Theresa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. I would buy it again. Much cheaper than renting one from your cable service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Two thumbs up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a result of my "tech guy" recommendation. Works great, would definitely buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up and fully capable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up - like none. I hooked it to the cable connection and to the router. The cable guy called in the MAC address and it was done. It has more capability than I need but I felt it was also good for future proofing my new cable connection.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful modem, unfortunate ISP rules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it to be an incredible modem! Just a shame that Spectrum doesn't let you use it as a business customer. So I may have to return it. :c
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend this product works great easy setup and has a low profile with minimalist lights so its not standout
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Xfinity modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem. This unit does not provide WiFi, but I have mesh WiFi and did not need my modem to have it. Works well with Xfinity internet and saves the monthly modem charges.
I would recommend this to a friend Rated 4 out of 5 stars
A sound investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself in a year or so. If you're renting a cable modem from your ISP, they'll charge you around $10/month. Owning your own modem saves money in the long-ish run.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It was easy to set up, took aboht ~10 minutes all togetber, and everything has been smooth for the past month
I would recommend this to a friend Rated 5 out of 5 stars
DOCSIS 3.1 to the rescue, I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous SURFboard modem worked great until it didn't, and started dropping connection at random intervals. Comcast tech support informed me that this was because it used DOCSIS 3.0, and that upgrading to DOCSIS 3.1 would help resolve. I am annoyed to report that a couple hundred bucks later, the upgrade does in fact seem to have fixed the issue.
I would recommend this to a friend






