Customer Ratings & Reviews

Plug and play , if not other network has been setup, if so then You need to login to it's portal and change the subnet accordingly The 2.5 port apparently is not for agrégation i believe is for either or , kind of deal

We needed to update this and found this was the one we needed works great.

Great bang for buck modem. Full Docsis 3.1 support and with 2.5Ghz port makes for excellent performance.

Works like a charm, easy setup, took about 10 minutes total. Haven't had any issues with my ISP since.

Finally committed to no more throttling by local cable provider and couldn’t be happier.

This is an excellent Modem for my purpose, where I speed to use for my ethernet connection without wifi.

First of all, I have been in the tech support service, installation and support business for 40 years. I would not suggest this modem to anyone. Save your money and headaches and buy from a different vendor. This modem runs very hot. If this was the only problem, I could live with it. I have Cox multi-gig service and bought the Arris s33 to provide internet to my multi-gig router. At first, I got 2300 bps to one computer that has a 2.5gbe adaptor and 1000 + on another computer with a 1 gbs. Soon after, my speed droped from 2.5 gbs to under 1000, and 1000 + to just under 400bps respectfully. Called Arris tech support and troubleshooted for an hour before they said the upstream frequency from Cox was too high. They would not exchange the Modem until Cox bring the upstream frequency within Arris specs. I had Cox come out and adjust the frequency to within Arris specs. I still had the same slow speeds! Arris tech support said they had to put a hold on a credit card for the mfg suggested cost of the modem and pay shipping to receive a replacement!!! They would only remove the hold when they receive my failed modem back. I am still waiting for the modem. This is not worth the trouble. If I, as a tech experienced testing and troubleshooting problems with this modem, I hate to think what the average user would go thru. If this modem was still in the return stage with Best Buy, I would definitely have returned it and bought from a different vendor.

Increased my cable speed from 130 m to 835! great modem

The best modem you can buy if you have the 1GB Service Teir from your internet provider..You get to save on rental fees.

Great product - works better than all cox cable modems. It was very easy to install and works great.

Worked as a replacement for COX. Easy installation and setup.

It's better than my previous one. It's supposedly future proof as well.

works well, Cox speeds went from 285 down to 585 down.

Easy setup. It was up and working in less than 15 minutes. Its just too bad that Comcast throttles down the bandwidth so you can't take full advantage of the modem.

The Arris modem is working great, no problems. I would purchase again.

Arris knocked it out of the park with this one. This will be my last cable modem before i get fiber! Incredibly smooth, tiny and fast. Absolutely no complaints.

No problems so far. Works great and solved all the issues i was having

I upgraded my Internet speed package and this was the suggested modem. Its been excellent in performance with no issues till now.

My Mediacom modem kept dropping and they wanted me to wait 4 days for service. I decided to quit paying rent and this modem came highly rated. Setup was a breeze and I haven't had a single issue with it.

This modem works flawlessly with my internet at home.