Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Angle. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Left. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 11. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 12. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 13. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Arris - SURFboard S33 video 0 minutes 59 seconds

ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

Model:
S33
SKU:
6425831
Highly rated by customers for:
Your price for this item is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard S33 modem's speed and overall performance, noting its ability to support high internet speeds. The modem is also praised for its ease of use and setup, as well as its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,060 reviews
  • Pros mentioned:
    Speed

    Cable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem perfect speed easy to set up and works well with routers….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Happy with my purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to update my home internet system. Easy setup and thus far, superior performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Upgrade our modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and highly recommend this product to upgrade

    I would recommend this to a friend

  • Modem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product meets and/or exceeds its value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Little Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem. Was having drop outs and this seemed to greatly help the issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fast reliable speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Xfinity Internet, better option than renting modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great speed increase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router sped my Xfinity internet up from 700Mbps to 1400Mbps. Setup took a bit to get Xfinity to swap over, but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Excellent Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed. I have a 300 mps cable ISP and I consistantly get 325-330 mps download speeds. No more buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Great modem

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that works with cox cable. No rental fees and the device is way better than what would have been provided by the cable company. Very easy setup with gigablast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Modem and at a decent price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem. I wasn't sure if it would work with my internet carrier which is SuddenLink but it does and it works great paired with the EERO Mesh System. It was simple to install and I've had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    New modem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a faster modem for the devices in my home. This new model handles 1 gig download perfectly! I recommend it! And a decent price. Curbside pickup was effortless and associate was safe and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Powerful modem with high speeds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works perfectly with 800mbps internet connection. Was having speed issues with my much older modem once upgrading to 800 mbps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fast

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modum much faster than my older Arris Surfboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! This was recommended to us by our service provider so we were apprehensive but it ended up being a great upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has good performance. I feel it is a good quality item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fantastic Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade modem for my house to maximize my speeds on my gigablast Internet plan!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Excellent Modem for this Xfinity Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and save $25 bucks a month off my service provider fees. Also increased my internet speed and lowered by ping. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great easy to use modem

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been bery reliable so far. We use this with comcast and laired with an Eero Pro 6 mesh network

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keep in mind that most of these units need updating when you first power up the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as expected. I bought this because comcast decided to stop supporting my previous modem. But it works well enough

    I would recommend this to a friend
Page 53, Showing 1,041-1,060 of 2,060 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.