Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2060 reviews
(2,060 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the SURFboard S33 modem's speed and overall performance, noting its ability to support high internet speeds. The modem is also praised for its ease of use and setup, as well as its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my internet plan to 1 gig and needed to upgrade my modem. This thing is great and is fast enough for future upgrades.
I would recommend this to a friend - Pros mentioned:Ethernet port
Rated 5 out of 5 stars
Best Multi Gig Cable Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best modem for the price. I don't want to buy a combo modem-router... I want to choose each one individually based on features. Combined it with a nice multi gig router!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Cable Modem for Xfinity internet. Very fast and stable.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
ARRIS Modem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem works great. Easy set up with step by step instructions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works with Xfinity
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up to use with my existing Xfinity internet. Synced easily and quickly. Would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cheaper than Xfinity rental
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works gteat with Xfinity. Easy set up and get going.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best personal modem you could buy in the market right now. It beats the one that your cable provider provides to you. You won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
The net game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and blazing speed connection, get it love it and you want unhappy.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Best economic gigabit router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a month back, and this is the economic gigabit router for xfinity.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Surfboard SB8300 DOCSIS 3.1
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arris Surfboard SB8300 DOCSIS 3.1 2.5 Gigabit Cable Modem is without a doubt one of the most powerful cable modem speed top above 2.7 Gigabit
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just stopped using it because I switched to fiber. While I was using this I was very happy with the modems performance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good modem thanks to best buy for having everything i need always in stock !
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced the xfinity modem and it’s working great
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Work like a charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will get the internet speed that you pay for with your provider with the modem. Works really well!
I would recommend this to a friend Rated 1 out of 5 stars
Too Hot to Handle and Burns Out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a piece of garbage. I had it installed by the internet provider (Xfinity). Within 2 hours it stopped working. The unit got so hot that it burned my hand if i touched it. I would unplug it, let it cool down, plug it back in and it would work for about 45 minutes and then overheat. My research on the Arris customer forums show this is a common problem. I boxed it back up, and returned it to my local Best Buy, and replaced it with a Netgear modern that has run well for the past month. I had always bought Arris (Motorola) modems in the past - never again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem had connection issues with my last one randomly losing signal and ever since I got this internet hasn’t disconnected and puts out well connection to my router
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Fast gigabit modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast gigabit modem. Needed a new one with gigabit internet from Wave and not wanting to rent one. Should be future proof as well with DOCSIS 3.1.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fixed my issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem solved all of my disconnect issues with my previous modem
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works perfectly, so fast and smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Littel pricey but overall amazing modem. Works perfectly
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Nice modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ISP is Wave, replaced their awful modem with the ARRIS and started saving $20/month. Cutting over from the ISP was simple, turned right up.
I would recommend this to a friend






