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$199.00

Customer reviews

Rating 4.6 out of 5 stars with 2092 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,092 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast ditch the service provider modem provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works. Future proof.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice in DOCSIS 3.1 with future proof wan port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality and performace

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and its performance its very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cable modem, never have any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    recomend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, have not had any problems. recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the modem I had before stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pharaoh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar modem for Xfinity/Comcast. I've went with a Motorola - MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router - Black and it was junk. Ended up buying this Arris and an Asus router instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy setup, and compact. Works great with Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem on the Market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem you can buy right now. Excellent speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for this device, simple and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade from my 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine definite upgrade handles all my Xfinity power

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, highly recommend! Bought it to use on Wow!, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arris Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was a little tricky at first but now it works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a reliable brand name modem at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to set up. Called Comcast gave them the required information and was setup. Wish everything was this easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is a lower profile than the one rented from Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well with Cox provider

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked very well so far with Cox internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with this and has great performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it is supposed to

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one issue. No complaints after several months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good “future proof” modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn’t take up much space. Typical ARRIS A+ quality.

    I would recommend this to a friend