Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2092 reviews
(2,092 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 4 out of 5 stars
Super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is very Good, but price is too high! Hope I can get a better deal
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
SurfBoard Magic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic and so happy I went with this one.
I would recommend this to a friend Rated 5 out of 5 stars
Good.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No major issues with 1 year + of use. Small footprint is nice.
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Router purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated and was a great upgrade from the old one. Fast
I would recommend this to a friend Rated 5 out of 5 stars
Great power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. Works very well with no issues. Supports my WiFi and directly connected computer.
I would recommend this to a friend- Pros mentioned:Speed
Rated 2 out of 5 stars
Amazing speed, weird firmware issue.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wicked fast internet 98% of the day, until it attempts a firmware update at 01:02, 01:52, and 01:54 AM. I got it to replace an older modem which was starting to stutter occasionally, and when I got this one that weird reboot would start. at those times, every day, and my ISP could do nothing about it. Almost 2 weeks of troubleshooting, and 2 of this model modem before I got a netgear. It stutters like the old one, but it doesn't just quit working at 1AM when i'm trying to game on a night off. This thing was seriously a high performer except for that one, deal breaking issue.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works consistently and on many providers’ lists of compatible hardware.
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade modem for the home network. No issue
I would recommend this to a friendRated 5 out of 5 stars
Arris for the WIN!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and upgrade from the previous modem that we had. It was also an Arris Surfboard modem!
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
No longer paying a rental fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seamlessly replaced my previous modem that I had rented from my cable/ISP.
I would recommend this to a friend - Pros mentioned:Speed
Rated 2 out of 5 stars
DOES NOT SUPPORT MULTI-GIG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is falsely advertise as "MULTI-GIG" bought it 2-4-22 for my gig speed plan. The ports on the back (2.5GE,1GE) only one port can be used unless you got a second ip address (check with your provider) I used the 1ge port for my ps5 got the speed I wanted but it sacrifice my router connection to the internet. So, unfortunately I had to power cycle both modem router and the speed on my pay went from 950 to 450~600. Good device if you got two ip address from ISP, this was a bad recommendation by a best buy expert who recommended this modem router combo for me as well will be returning.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Bad experience with set up of modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it states on the box that it is compatible with Xfinity. I have experienced more troubleshooting on there end with this modem then any previous modem. Again with all the technicians assistance it took days to resolve the issue on their end.
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my internet speed so I needed a router that could keep up. Simole to set up and utilizes my faster internet speed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Like the phone jack in the back to plug a phone line
I would recommend this to a friend Rated 5 out of 5 stars
Stop giving so much $ to Comcast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SurfBoard is a great replacement for renting a modem from Comcast.
I would recommend this to a friendRated 5 out of 5 stars
Greant modem
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem, it worked out with my provider and provides no lag.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
S33
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year. But before that it worked great
I would recommend this to a friend Rated 5 out of 5 stars
Great piece of hardware!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in April 2022, had Best Buy Geek Squad install and redo my entire network. Everything was installed correctly and new network updated with Eero mesh system. No complaints thus far. I will update this post if necessary.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better then expected. I would purchas this again.
I would recommend this to a friend Rated 5 out of 5 stars
Internet speeds improved.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved all aspects of my internet. I upgraded from arris 3.0 to this model. Recommend
I would recommend this to a friend