Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2092 reviews
(2,092 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
KT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson did a wonderful job explaining this new product to me and he sold me on it. Tell you what, I don’t regret it at all!
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Netgear Nighthawk cable modem that flaked out.
I would recommend this to a friendRated 5 out of 5 stars
Arris S33
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic solid modem. Ideal for internet speeds above 1Gbps. My only gripe is the second Ethernet port is NOT usable. Arris is not at fault here. The Service provides limit the use to one Ethernet port.
I would recommend this to a friendRated 5 out of 5 stars
Fast and stable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up. Connection has been stable since hooked-up. Comcast was able to onboard digitally.
I would recommend this to a friendRated 5 out of 5 stars
Great modem, but shop around for best price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem functions as it should no issues. My issue is with bestbuy not honoring their price gurantee.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is exactly what I needed. Comcast was able to help me hook up my new internet in minutes.
I would recommend this to a friendRated 5 out of 5 stars
great modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great modem! been using Arris for years, they are solid and reliable with great software interface
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Small in size but big in performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install. Great speeds, even higher than advertised by my service provider.
I would recommend this to a friend Rated 5 out of 5 stars
Needed this!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old modem was 5 years old and Comcast upgraded my service a couple of times since then. Now, my hardwired PC gets my full speed and my wifi greatly improved.
I would recommend this to a friendRated 5 out of 5 stars
Great Gigabit modem!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem has exceeded my expectations. Super easy to setup and no hiccups or issues since day 1. My network speeds are consistent and jitter and lag are extremely low. For anyone with Gigabit internet this modem is a great choice!
I would recommend this to a friendRated 5 out of 5 stars
Get one asap
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit. Reviewed so i can get a gift card to buy a game.
I would recommend this to a friendRated 5 out of 5 stars
Fridge Filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, packaging and function. Easy to install with simple instructions and no issues after installation
I would recommend this to a friendRated 5 out of 5 stars
Speedy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and buy one of these if you are currently using any cox or Comcast equipment.
I would recommend this to a friendRated 5 out of 5 stars
I predict higher cable bills for 1 gig speeds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Arris line of cable modems, they work well with Xfinity. This one even comes with a password protected configuration section. Unlike previous models which were not password protected.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good... but not great modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectrum suggested I upgrade my modem, so I did. Didn't see much of a difference compared to the Spectrum modem I was given. Still a very good modem though.
I would recommend this to a friend Rated 5 out of 5 stars
Nice Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice modem. Replaced another lower model Arris that just needed to be upgraded due to speeds. These things are solid quality.
I would recommend this to a friendRated 5 out of 5 stars
Arris Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a stronger modem. This one seems to be working good. Was told to get a new one every couple of years so moved up to this as I work from hoe.
I would recommend this to a friendRated 5 out of 5 stars
Works with Xfinity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well with Comcast. I didn't have any issues getting it up
I would recommend this to a friendRated 5 out of 5 stars
Streaming software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing, very to none lag on all my devices and streaming excellent product
I would recommend this to a friendRated 5 out of 5 stars
ARRIS Modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy in home consultation adviser recommended this Modem after i brief discussion about all the Wi-Fi problems i was having. Went to best buy to pick one up working like a charm no more issues.
I would recommend this to a friend






