Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 6425831
Customer reviews
Rating 4.6 out of 5 stars with 2092 reviews
(2,092 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 3 out of 5 stars
M
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product, no issus. Easy to set up. Very user friendly
I would recommend this to a friend Rated 5 out of 5 stars
Replaced; All good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original unit failed within warranty period; replacement made without any issue.
I would recommend this to a friendRated 5 out of 5 stars
Cable modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem strongest ever really loved, I recommend
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
Will not connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to Cox gigablast and this (Cox approved) DOCSIS 3.1 modem had great reviews. However, it will not connect. Just blinks green and never connects. Spent 8 hours on my day off with Cox and Arris tech support and...nothing. My other modem works fine through the same connection, but this one shows offline to Cox when it's connected. The minority of reviews are 1 star, unfortunately they are all true. Also this runs very hot like the other reviews mention. Going with a different brand.
No, I would not recommend this to a friend Rated 5 out of 5 stars
DOCSIS 3.1 is worth the upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. This was an upgrade to DOCSIS 3.1 over my previous Arris with DOCSIS 3.0. The upgrade was necessary to access full bandwidth on my internet service package.
I would recommend this to a friendRated 5 out of 5 stars
Solid modem!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a few days but it has been working great without needed a reboot! Dependable!
I would recommend this to a friendRated 5 out of 5 stars
Pastor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAAAAAAAA+++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendRated 5 out of 5 stars
A massive upgrade over the stuff from spectrum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the most out of your GIG plan from your ISP and also ensure that you have the capacity to upgrade to 2.5 gigs when the time comes
I would recommend this to a friendRated 5 out of 5 stars
Old Guy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a 130 year old house with signal challenges.
I would recommend this to a friendRated 5 out of 5 stars
Modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem was so easy to work with. It came highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Good modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy and this modem is more stable then what I received from Comcast. I also can now control my settings when hooked to a router without having it all in one.
I would recommend this to a friendRated 5 out of 5 stars
Upgraded modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older Surboard modem. This new one connected so easily and works fantastic.
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade, no issues!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well as a replacement for my old modem. Excellent signal and uptime. Recommended!
I would recommend this to a friendRated 5 out of 5 stars
Amazing Results with Lennar EERO mesh system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to upgrade to 3.1 DOCSIS to improve my in-home network connected to an EERO Mesh system. Amazing results. Compatible with Xfinity.
I would recommend this to a friendRated 5 out of 5 stars
Arris makes an excellent cable modem as usual.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cable modem from Arris. Easy to self connect, install and activate from xFinity. Hardware compatible at high speed if your plan accommodates.
I would recommend this to a friendRated 3 out of 5 stars
Works unless on Xfinity higher tier service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The S33 works but if you are on Xfinity and have the 2000Mb service with increased upload it doesn't work as well. Xfinity for some reason isn't allowing the S33 to upload any faster than 40Mb. The S33 can upload up to 2500Mb but for some reason Xfinity is preventing it.
I would recommend this to a friendRated 3 out of 5 stars
Bought this 8 months ago
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And shes toast. Outside Best Buys return policy so i am trying to get the 15% off a new one. Oh and the self activation is fake. Never had one I was able to "self activate" and the fact that they advertise this should be reviewed by the FCC
No, I would not recommend this to a friendRated 5 out of 5 stars
This is a great modem for high speed applications
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ARRIS - SURF board S33 32x8 DOCSIS 3.1 Modem is an outstanding modem with the latest technology to ensure high speed use.
I would recommend this to a friendRated 5 out of 5 stars
Worthy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend it. Arrived in great condition and in time.
I would recommend this to a friendRated 4 out of 5 stars
Good for spectrum cable internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I does what it says it will but you can not use both ethernet ports at the same time, one ore the other
I would recommend this to a friend