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  • Front. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Angle. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Left. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 11. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 12. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 13. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Arris - SURFboard S33 video 0 minutes 59 seconds

ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

Model:
S33
SKU:
6425831
Highly rated by customers for:
Your price for this item is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,060 reviews

  • Modem working as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem working as expected. Lower cost than Netgear

    I would recommend this to a friend

  • B quality. Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options, but I’m not sure about the network quality. I paid a decent amount of money for this, and my comcast modem worked better. My mbps are slower too

    I would recommend this to a friend

  • Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was readily available and was the one I wanted and good price.

    I would recommend this to a friend

  • Essential Streaming Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading your home for streaming? You've got to have reliable equipment and the Arris surfboard fits the bill. Flawless operation!

    I would recommend this to a friend

  • Nice Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been flawless, though my connection is only 200mb so this modem is a bit of overkill :)

    I would recommend this to a friend

  • Modem fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice modem easy hook up and fast connection and works with Cox cable

    I would recommend this to a friend

  • Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice awesome product i love it, it increases my network power

    I would recommend this to a friend

  • Router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not perform well. Had to throw away after a year. No support from the manufacturer. Would not buy !!!

    No, I would not recommend this to a friend

  • Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed better products than our cable company offered! Pur heading our own modem was most definitely the right decision.

    I would recommend this to a friend

  • Must update from 3.0 to 3.1 docsis

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with spectrum . Avoid having slow speeds and purchase your own modem and router.

    I would recommend this to a friend

  • Failed after a month - Warranty Exchange Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product started out great, was getting good connection speeds, worked with ISP to get it registered on their network which didn't take very long but after only a month the product failed. Really disappointed. Bought this product on 2/22/24, was delivered on 2/24/24. The product experienced a failure on 3/31/24. It would boot up and then immediately crash. After some trouble shooting with my ISP to rule out any issues on their end it was determined that the device had failed. Contacted Arris support and the product was still under warranty until 2026. However to go through with the exchange process I have to pay to ship the product back to them rather than arris issuing a return label for their product. Just annoying that the product failed so quickly and then I'm out even more money on the warranty exchange after only a month.

    No, I would not recommend this to a friend

  • Good Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive modem. I am using it for Comcast ISP and the latency, ping are very minimal

    I would recommend this to a friend

  • ARRIS Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Comcast cable internet best for 1GBS speeds or faster.

    I would recommend this to a friend

  • Great Service From Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out with my cable provider equipment. Best Buy Rep assisted with Selecting alternate router.

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet port

    Great and snappy results.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to note that this does not support link aggregation. But you dont need it with a 2.5 g port. You do need a router with a 2.5 input to share its data on its 1g ports. Speed limit of 1g per port on a given computer.

    I would recommend this to a friend

  • Not sure yet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really not sure how good this item is. Probably good when it works. My ISP had issues allowing me to use my own equipment. They claim this product was defective, so i dont know.

    No, I would not recommend this to a friend

  • Kens Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. My upload speed increased greatly

    I would recommend this to a friend

  • A nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It improved the reliability of my internet connection compared to my 5 year old modem. Nice diagnostic software.

    I would recommend this to a friend

  • Good device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. If you have any issuea qirh device you must go through Arris.

    I would recommend this to a friend

  • Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get iñternet connection in the family room

    I would recommend this to a friend
Page 89, Showing 1,761-1,780 of 2,060 reviews
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