Customer Ratings & Reviews
- Model:
- S33
- SKU:
- 6425831
Rating by feature
- Connection Quality
Rating 4.7 out of 5 stars
- Performance
Rating 4.7 out of 5 stars
- Setup
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.
This summary was generated by AI based on customer reviews.
Buy your own cable modem (!!)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm at a charming price! Don’t rent your modem, buy this one!
I would recommend this to a friendGood modem but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure if you have xfinity and need unlimited data you check if this still works. Having the xfy package requires thr modem from xfinty
I would recommend this to a friendThis unit works well
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well. It carries my laptops and wireless cameras just fine.
I would recommend this to a friendThumbs up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it’s an excellent modem. It doesn’t come with a router. You will need to buy your own router to get WiFi in your home.
I would recommend this to a friend- Pros mentioned:Speed
Defective right out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a previous owner of the arris SB8200 modem. The SB8200 modem was the best modem ever, it never gave me any issues or dropped my internet. I used it for over 4 years problems free. When the Arris SB33 came out, I was really excited about it since it’s the upgraded version of the SB8200. Right out of the box it gave me problems. After setting it up, it gave me only 200mbs download speeds. The advertised speeeds are 2,100! The SB8200 consistently gave me 950 mbs downloads and never had an issue. Well, I’m returning this tomorrow and getting back my sb8200
No, I would not recommend this to a friend Home Wi-Fi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this item is functioning as advertised. My home Wi-Fi is performing much better with zero interruptions.
I would recommend this to a friendARRIS SURFBOARD 3.1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer help was exceptional!Good quality ,good price.probably didn't need 4 yr warranty..but okay..easy to set up ..thanks
I would recommend this to a friendEssential Streaming Equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading your home for streaming? You've got to have reliable equipment and the Arris surfboard fits the bill. Flawless operation!
I would recommend this to a friendB quality. Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great options, but I’m not sure about the network quality. I paid a decent amount of money for this, and my comcast modem worked better. My mbps are slower too
I would recommend this to a friendSolid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great range. Color is meh. Overall worth it
I would recommend this to a friendNice Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been flawless, though my connection is only 200mb so this modem is a bit of overkill :)
I would recommend this to a friendAverage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for small house . Reach is average hope for better range
No, I would not recommend this to a friendExcellent Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was readily available and was the one I wanted and good price.
I would recommend this to a friendLasted a little over a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had over a year now, started making this really annoying soft squealing noise and just wouldn’t go online anymore thankfully I have the geek squad protection
No, I would not recommend this to a friendModem fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice modem easy hook up and fast connection and works with Cox cable
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed better products than our cable company offered! Pur heading our own modem was most definitely the right decision.
I would recommend this to a friendModem working as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem working as expected. Lower cost than Netgear
I would recommend this to a friend- Cons mentioned:Heat
Do not purchase
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this modem for about 7 months. The entire time it’s been very hot. It produces way too much heat. And then one day the internet stopped, and when I went to investigate, this modem had no signs of life. It was in a well ventilated, flat area. It had no reason to be so hot that it melted itself 7 months later.
No, I would not recommend this to a friend It’s okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m indifferent about this modem it works but not as good as the reviews I read before buying it!
I would recommend this to a friendRouter
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not perform well. Had to throw away after a year. No support from the manufacturer. Would not buy !!!
No, I would not recommend this to a friend