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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.6 out of 5 stars with 2092 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,092 reviews
  • Rated 5 out of 5 stars

    Fancy modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as i changed my old router to this one . I stopped having internet speed issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this router especially for the value. Their app is horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable , fast,2.5gbe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice for docsis 3.1 modem very stable and works well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working as needed since purchase. No complaints. This is a new on from arris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfing with no monthly rental fees!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to finally banish the internet service provider's second rate hardware!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Good construction and materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and I am ahead of curve when comcadt switches over to the new docis

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaement modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an older modem - functions adequately, however, seems to reset frequently (multiple times per day). Doesn't seem to be when there are is a higher volume of usage, but periodically throughout the day. More of an annoyance at this point because there doesn't seem to be a pattern.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to DOCSIS 3.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my previous modem to this model and it's fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with high internet usage, very fast connection speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not getting this sooner. It has made my life have less of a headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much improved wifi coverage compared with previous system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and fast. I don’t experience any lag. I do not have a complaint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick. Setup had a few hiccups. Eventually got it going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with both style and function. Curbside pick-up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional and very professional. Very helpful information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the bandwidth needed to go to Comcast gig. Working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Surfboard modem is reaally good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Arris Surfboard modem. My in home network is now much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system really helped with getting good Wi-Fi throughout my large, two level home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is better than expected. I am able to do more than with the providers modem.

    I would recommend this to a friend