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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2061 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the SURFboard S33 modem for its speed and overall performance, with many reporting it supports their high-speed internet plans and delivers blazing fast speeds. The modem is also praised for its ease of use and setup, especially with the Xfinity app, and its 2.5 Gbps Ethernet port. Some customers have noted concerns about the modem's heat and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,061 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but didn’t help with our issues ended up moving WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the size of the house. Never drops connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Modem. Had to call Xfinity to get it set up from their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile easy to install and works with Optimum in New Jersey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well with arris ax6600 mesh router

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No buyer’s remorse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased to understand if my hardware was the cause of an ISP issue. I decided to keep it since it will likely not become antiquated for some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Super easy set up. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been solid and steady no need for rebooting. Upgrade from the cm8200 which had multiple issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s supposed to be compatible with Xfinity I had issues with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet port

    Rated 5 out of 5 stars

    Blaizing speeds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made seitch to docsis 3.1. Couldnt be happier. Glad i made chose for thos lpdem as the dual ethernet port is super beneficial for my families needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with this product since I got it. I work from home and haven't had any connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper then renting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for Comcast, they charge crazy amounts for theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra. 2.5GB port on the back of device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem...saves me from paying a monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple set up except for dealing with the cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , and best to get this instead of renting a modem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not getting the speeds we're paying for.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small and easy it was to hook up. The main problem we had with it was the constant drop in signal, and the low speeds we were receiving. Couldn't get it passed 150 mbps when we're needing and are paying for gigabyte speed. Switched this modem out with another and wow what a big difference it made. Arris and Xfinity were pointing fingers at each other, but after switching out the modem with another 3.1 modem that wasn't Arris, We got the speeds we needed, and haven't had a drop in signal for several days now. Spending $200 and having to troubleshoot almost daily for several months was not worth the trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product locks signal far better than my old cm1000

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can't make cable work. Seems we have everything but that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I update my old modem because I got a new version 6 router

    I would recommend this to a friend