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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5341 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,341 reviews
  • Rated 5 out of 5 stars

    book shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit that meets every thing i need, not to mention the size is awesome and easy to hide since it is so small, almost looks like a book on my book shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does as is expected. The relatively low price for this particular router makes this product a very good deal. The design and color selection of the lights are appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DOCSIS 3.1 Modem - Xfinity Compliant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to accommodate the high speed internet in our new home, but I didn't want to rent one from Xfinity. So far, this modem has been a treat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last surfboard for five years and my cable technician told me it was time for a new one so I stuck with what I know. I’ve never had any issues. Very consistent in quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem to make the most of a new router. So far everything clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interfaces Well with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product strong signal interfaced well with current system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to update our modem; our previous one had been with us for over 6 years (practically part of the family!) The clerk pointed us to this, and we couldn’t be more pleased. Easy, reliable, and quick as a bunny!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS SURFboard SB8200

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem has performed flawlessly since it was installed. I’ve used it for nearly 1.5 years, and it handles high speed data plans with ease. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As Advertised!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I bought the CM1000 & at the beginning it was good but only one week later it started giving problems. I got tried of it so I got the SB8200 & I’m so glad I did. The best.. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great with Xfinity/Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older ARRIS modem that died. I really liked the performance with that modem that I replaced it with this one. It is a little bit more expensive but future proofs the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. After the last one was hit by a power surge we bought the same one again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues, simple and works well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Paired with an OpenWRT router. Easy to setup, took quite a while though, and has to reboot twice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, speeds are crazy with a 1G plan from spectrum .!.!.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X-finity modem stopped working so I bought this. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good and reasonably priced, works well with the eero mesh routers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS Modem - Postive Feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up; Patrick sales member gave me advice on which modem would well with my needs, and this modem does.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Necessary upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from DOCSIS 3.0 to 3.1 due to speed limitations and this fixed my bandwidth issues. I wasn't getting about 300 Mbps as promised by my ISP using 3.0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the 3.0 version and felt it was time to upgrade my home network. Great modem for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is for a cable installation versus a fiber line in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gig Speed Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great High Speed modem. Replaced a another modem that was replaced because of size of house issues.

    I would recommend this to a friend