Customer Ratings & Reviews

Needed a faster solution and this did the trick. Easy to install and setup - going in less than 5 minutes.

Did more than what i needed it to do and I was happy with the way it preformed.

It was such an easy connection for me to do. We had the same unit, 3.0 then our internet upgrades to 3.1. That's why we got our new unit.

Works great for us. The prior sporadic connectivity issues we were experiencing were resolved with this modem.

Straight forward installation with technical assistance from Cox. Flawless operation so far.

The new Arris DOCSIS 3.1 cable modem is awesome. Rock solid steady performance is a hallmark. This modem made my entire network come alive. Achieving throughput that I hadn’t yet conceived,this device is a game changer.

I replaced an older Surfboard CM820 with this SB8200, and there is DEFINITELY a noticeable speed difference. If you're considering getting one to replace an older modem, just do it. You won't regret it.

Allows me to use the higher internet speed. We had some issues with computers being connected to my router but not having internet connectivity while other computers on the network had no issues. Seems to be working better now, don't know why.

I had an older ARRIS modem that died. I really liked the performance with that modem that I replaced it with this one. It is a little bit more expensive but future proofs the technology.

Excellent Product for up to 1Gbps. My internet company activated it in few minutes.

Oh my gosh! My wi-fi is so much faster! Thank you so much for all of your help.

Works very well! Have had no issues with this product and am very satisfied.

If your internet provider has increased your speed you probably need to update your modem and this one works great.

Works great, highly recommended, we have cox but wasn’t getting a good signal spotty at best, now great

Excellent modem with much needed Ethernet ports. Compatible with various of ISPs(Charter/Spectrum). Definitely one of the best modem you can purchase without spending a lot of money

Good Product at a Great Price Quick Delivery and Easy ordering on BB App

Works as advertised. The two ethernet ports make it confusing to know which one to use. I picked the wrong one to start with, but switched ports and it worked fine.

I have used arris modems many times and find them to be manufactured to the highest quality standards.

First I bought the CM1000 & at the beginning it was good but only one week later it started giving problems. I got tried of it so I got the SB8200 & I’m so glad I did. The best.. I would highly recommend.

This modem works really well. I have never really had any issues with it, and usually by this far in (for me about 9 months) if there will be, they present themselves. Works really quickly if you have a high-tier internet plan. Definitely overkill if you're not getting >=500mpbs, however. One thing I'm knocking it for is that the Netgear products I stick to (at the time of purchase, there were shortages of everything) usually have additional services that you can use to do home monitoring; Arris does not offer these. For DIYers this is no big deal but if you're not a techie I think the Netgear offerings are actually quite valuable. I'm not dinging the stars because it's not relevant to the product's functionality, but I will say it's kind of ugly and I hide mine under my desk.