Customer Ratings & Reviews

Allows me to use the higher internet speed. We had some issues with computers being connected to my router but not having internet connectivity while other computers on the network had no issues. Seems to be working better now, don't know why.

If you are looking for an excellent router to have the best speed on the Internet, this is the product you should have. I use it for 250MB and it works perfectly without losing quality. Easy to install

Excellent modem with much needed Ethernet ports. Compatible with various of ISPs(Charter/Spectrum). Definitely one of the best modem you can purchase without spending a lot of money

I've stuck with a separate modem + router setup for several years now. The SURFboard series has been pretty reliable, and this one is no exception. The only complaint, and the reason I marked it down a star, is that I'm not getting the full gigabit speed I ordered.

Got this modem to replace my Comcast modem I was tired of paying rent on this piece of equipment. I have had no problems with this new modem. It is doing what it is suppose to do, connecting me to the internet.

Works perfectly with Comcast internet, as long as Comcast isn't working on their issues...

I love this modem its an upgrade to an earlier model I have It works well and speed has increased

This modem works like a charm. The old one has last for years and it fried due to a thunderstorm so I had to get a new one.

It's a modem! what more can I say. It does its job and provides me more speed with the 3.1 DOCSIS than the Netgear that I had and it was 3.0 DOCSIS

Northland gave us a crappy modem. Replaced with this one and all our problems are mostly gone. Rock solid since I installed it, no problems, no complaints, it does the job.

Works as advertised. The two ethernet ports make it confusing to know which one to use. I picked the wrong one to start with, but switched ports and it worked fine.

The modem was easy to install; it works well for all our internet 'stuff" and we do have several things today that require internet connection. Great purchase price as well.

connection and set up is a breeze, has been using for 6 months and no issues, highly recommend

Bought this to replace my netgear modem that I was having to reboot way too many times and so far this modem is working great. I haven't had it that long but I am happy so far.

Great product at a great price. Easy set up. Highly recommend.

The last Arris modem that I had worked well, but we started having some issues after about a year so I replaced it with this one. It works great and was easy to set up.

It was good for a few years but eventually caused problems. A good low budget device.

This modem works really well. I have never really had any issues with it, and usually by this far in (for me about 9 months) if there will be, they present themselves. Works really quickly if you have a high-tier internet plan. Definitely overkill if you're not getting >=500mpbs, however. One thing I'm knocking it for is that the Netgear products I stick to (at the time of purchase, there were shortages of everything) usually have additional services that you can use to do home monitoring; Arris does not offer these. For DIYers this is no big deal but if you're not a techie I think the Netgear offerings are actually quite valuable. I'm not dinging the stars because it's not relevant to the product's functionality, but I will say it's kind of ugly and I hide mine under my desk.

Very affordable. Our wifi is more faster than ever

Easy to set up, so far works like a charm. Large, bright lights so you can easily see connection status.