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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5341 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,341 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    SURF Board making it happen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few different modems and this particular modem is performing quite well. In our household we have over 20 wired and wireless devices. All working steady and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    add a little more juice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such an easy connection for me to do. We had the same unit, 3.0 then our internet upgrades to 3.1. That's why we got our new unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem, I am replacing the same model from 5 yrs back that got damaged in lightning. Works great!! Good Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Arris I have purchased. The first one was for my main house this is for my Cape house. It is compatible with Xfinity who process me internet and gets me the most out of the speeds I need.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great modem for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving into my first apartment and not alto of money to spare, I was advised to purchase this product, and I have not had any issues with it so far! Easy set up and good connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my Xfinity modem. Also bought the Eero mesh system. All work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Future proof

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ARRIS surfboard 32 To illuminate the need to rent a modem from my cable provider. This was a recommend a brand for Comcast. I’ve had no issues whatsoever....Set it and forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, a good up grade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, bought this with the erro+6 and glad I did they work well together.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic for work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new modem and saw great reviews. We were able to connect quickly and contacted Cox for set up with id. It was cheaper than renting theirs and fast in-store pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why did I wait so long

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been "renting" a free modem from my ISP for years. It never occurred to me that it may be extremely outdated. Now I am set for the foreseeable future, up to Gigabit speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and will save Me money from renting equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased Performance by 50%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had a SB6190 and speed test showed 138Mbps. After connecting the SB8200, speed test showed 209Mbps. It's amazing!!! Icing on the cake is that I price matched it and saved $20.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well, I would like to point out that this is not the wireless router. It is not included as a 2 in 1. You will have to buy a router separately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is more than I expected. the old crashed as too much was expected of it. this one handles all of our needs with out any problems runs cool, and we have no problems with it. exceptional pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works good. I hope it has more LAN ports.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great dedicated modem for gig speed internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and along with my Netgear Nighthawk router I was able to double the speeds I was getting with the rented Modem/Router combo from Comcast. It costs more, but you pay for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our wifi speed and got rid of all our streaming issues! Optimized the what we've been paying for. Love this modem. Installed and connected within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem was having problems after 5 years so got a new one this one has plenty of broad band potential for faster internet that’s coming. Work great out of box once my provider set up on their end.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my wow cable. I’m glad I got this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Cox Gigablast plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Cox Gigablast plan. No issues. Easy to install. Can be activated by internet provider remotely. No service visit required.

    I would recommend this to a friend