Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5342 reviews
(5,342 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 3 out of 5 stars
Fast internet speeds but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If all you care about is achieving fast internet speeds, this is great! Heartily recommend, have had no problems achieving the speed I expect from my service. This device has some caveats, however. The pages used for administrative tasks are quite slow. Logging in to the device takes about 10 seconds. Page loads usually take a few seconds. The event log is the worst. It can take up to 30 seconds to load, even when empty. Also, unlike older SURFboards, it does not allow for a remote device reboot via the administration page.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Looking for a signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router, signal strength is good, simple to set up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want to rent a router from cox cable. I did my research and I ended up buying this router. It’s an amazing product, I am extremely happy with it and have not had any issues at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
SURFboard Modem works GREAT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Modem. Works GREAT. Had a previous SURFboard modem. Got this one because my required Mbps changed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. Only had it two weeks but no problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would recommend this product again.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Comcast Xfinity and it’s fast as described. Comcast tried to downplay the ability of 3.1 modems versus their rentals. Don’t believe them. This one works like a charm.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
got this as a replacement for a DOCSIS 3.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cox sped up the internet so I needed a new modem. this one was the one I got to replace it with. So far so good. Modem works awesome. I'm getting all the speed I am paying for.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Upgraded from 3.0 to 3.1 modem. Everything seems to be faster now. No lost connections since installation. Price has gone up though.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last one was fried by JEA so purchased an upgraded model. Easy to install and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No lie, Best Buy delivers quality everytime
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fine product, Best Buy is one of the few companies left that are consistent with delivering quality products!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Just what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comcast suggested a faster Modem. I was able determine the unit needed and Best Buy carried this item. Easy to install and make connections with Comcast help. Seems faster.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Runs very hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did it's job, does get really hot so be careful where you store it or put it. it needs to be out in the open
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Solved my in-laws' internet issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was used to install proper and good internet in my inlaws' home. Has worked flawlessly.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Replaced Older SB6141
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace older Arris SB6141 to take advantage of newer tech. No problems or issues, setup was quick working with Comcast
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
good solid cable modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this modem as it was touting speeds up to 10GBPS but after purchase I found out that is a "future" feature this modem is "capable" of but not currently set. So the extra ethernet port on the unit is really not useful for now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years in and no issues. Consistent and reliable no issues
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
AFM21
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to activate and works great with Comcast’s high speed internet network
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to upgrade our system. Does what its supose to
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
reliable and fast modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a reliable and fast modem which is working with majority of cable internet companies
I would recommend this to a friend






