Customer Ratings & Reviews

This is a reliable and fast modem which is working with majority of cable internet companies

Upgraded to this when I upgraded my internet speed. Since setup I’ve never had an issue. Nice bonus to not pay xfinity a rental fee anymore.

This cable modem ARRIS SURFboard 32 x 8 DOCSIS 3.1 works great. I am very satisfied with this purchase. It was easy to install.

Replaced ISP's cable modem with this and our overall speed has increased. Family of four with two adults working at home and it's been great.

I have used Arris/Surfboard modems for many years. Never disappointed. They hit their specs are easy to use. This one is just as reliable.

I switched to a GB connection with Comcast and this is a must have - works well, super fast connection and no dropping out. Much less cost then paying Comcast for one.

Nice modem. Better than the stock spectrum modem, but not by too much. I will keep this for a back up. I went with the S33 for my main modem.

Fast 3.1 modem, I combined this with an eero router system and stopped the cable company rental charges, also seems to give us good wi-fi coverage.

Needed to replace a cable modem. This one was easy to set up and has worked with no interruptions since purchase.

Had to buy it to upgrade to 500 mbps with Cox. It works well, no disconnect issues. Speed works as advertised. I recommend sticking with ARRIS with Cox.

Spectrum was upping speeds and my old 3.0 router could not keep up and shutting down every 20 min. I upgraded to this 3.1 and holy cow is it fast. Internet speeds jumped from 3 to 100+MPS!

really clean looking in white! Easy peasy, lemon squeezy set up. Plug in the cables as directed, sit back and it connects to the Comcast/xFinity megatron system!

This cable modem is fast and dependable without any hiccups. This modem was also recommended by Cox as of Oct 2019.

Great product, works great. Easy to install and setup

Very solid performer. Had to replace my ISP modem and get rid of the monthly rental fee. This works great with Comcast. Would recommend it.

Works like a charm! Speeds are great! No maintenance. Set it and forget it:). Why lease from the cable company when you can have your own?

Works as advertised with no problems. Always love ordering from Best Buy!

when it worked it worked well , I ran this 24-7 for 2 years . it was fast and reliable then out of the blue it just dies would not connect I had to replace it . MY last Arris modem I will ever buy replaced it with a Hitron model CODA56 search for this on google much better modem and much cheeper that is compatible with comcast and has a 2.5 Gig Ethernet port

Excellent product. Reliable and solved a lot of my network problems. A little pricey but well worth it. Go for the best modem on the market.

I have had this about a year. I am very pleased as I purchased an Eero to use with it and it has performed fine with Grande. Not an issue and I would recommend.