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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5343 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,343 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfectly and was easy to get set up. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good medium speed modem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Although I had to purchase a faster modem, to handle 1gb signal, a year later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Connection speeds are slower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and have the cable internet company provision. Download speeds are a little slower than before with the old modem

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Why rent it when you can own it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why keep renting from cox, when you can buy one for less. Seems to provide for a faster connection that the internet provider..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the other one I had! Works great, perfect for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem of the early 21st Century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to Gigabit internet and needed to upgrade from the old surfboard for DOCSIS 3.1. It was so easy to switch over. Now we are blazing through data on these Jedi Holocrons.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best for xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from my previous WiFi set up. Recommended by the customer service folks at xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase a modem to avoid the charge that Mediacom has for modem rental. I did some investigation, and this modem was always high on the list. It hasn't disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in conjunction with my Linksys router. What a team! No kidding. No more problems with lag or slow internet. It is working with many Amazon dots. RING, laptops. great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem—excellent throughput very compatible with cable providers

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to get setup, connect everything and you’re good to go. May need to call you internet provider to authorize on their network. I have it paired with a T-Link D5 Mesh WiFi router, streaming 4K with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARRIS Modem is good. cant give it great since the first one only lasted 1 week and died. hoping this one last longer. i have gidablast service from Cox it does OK just don't get the speeds i am paying for. overall a good modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, secure Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, secure Modem. I combined this with an Arris W31 Mesh system and both have worked seamlessly together. I only wish I was able to tweek settings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I have no problem connecting to the internet, I assume its doing the job just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to setup and get started on my computer. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    titled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up,it has been working great, too soon too see how long it keeps going

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Good Modem!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the consistency and reliability of the modem. I don’t know if I am getting the full capability peak since my connection doesn’t give me the full MBPS that I think I should get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is extremely fast after getting this. I just had the cox rentals, and this blows it out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working out great compared to the last modem It was a little hard to configure but now everything seems to be running a lot faster and smoother

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall router, I have gotten awesome upload/download speeds.

    I would recommend this to a friend