Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5343 reviews
(5,343 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Pastor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to upgrade to 1 GB. works great!!! I would recommend this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
good cable modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cable modem for most people. My Cox Communications guy suggested I get a second modem and tried to set it up as a garage account and it didn't work. The modem did work well for the short time period though.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Perfect update to your cable modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the latest state 3.1 device. You will be set for next gen tech with it and have great cable connection.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a DOCSIS 3.1 cable modem for use with Xfinity gigabit service, and this one does the job. Not much special about it, but its priced fairly against competition, and has been completely reliable.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Internet Setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just moved into a new home and needed to set up our internet. Geek Squad was very efficient and we were up and running quickly.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
ARRIS upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade from a DOCSIS 3.0. What a world of difference with connection speed! Works with our Mediacom cable company parameters.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It is fast and reliable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were using the previous version with excellent results for more than 3 years. Just want to upgrade speed and the equipment. Very reliable and durable product.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Much better internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last modem had trouble keeping up with the speed from xfinity. Bought this and now I'm getting a extra 100mbps compared to what I pay. Works great no issues.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it to avoid paying modem rental fees. Has a small form factor with great speeds. Highly recommended!
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
I like this modem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I update my modem (or Gateway) at least once every 18 months. This one was paired with an eero system, I have xfinity internet, X1 and home and it was a smooth transition
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Reduce my monthly internet service fee.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed for my home internet. Spectrum stop charging me as soon as I got my own and return their modem. Works good, easy to set up. what can I say?
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
decent modem, decent price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a one person household this modem works well. I'd recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. Works really well, fast, reliable, etc
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best Modem For The Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best upgrade for anyone using the original Surfboard Extreme. Internet browsing, as well as downloading, uploading and streaming have gotten new life even on older computers.
I would recommend this to a friend - Pros mentioned:Speed
Rated 2 out of 5 stars
Worked great until it failed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this modem in April 2023. Fast transmission and wifi never seemed to have issues with multiple users/devices. It was dependable and rebooted quickly when power or disruptions from tje provider occurred. •But the unit failed New Years morning, 2025, and when the Specteum tech arrived and serviced/ checked the line we verified the modem failed and was not receiving nor transmitting, so they replaced with one of their modems. This doesn’t make it worth rhe cost. •It was connected to a surge protector/sine wave UPS so it cannot be blamed on a power surge.
No, I would not recommend this to a friend Rated 5 out of 5 stars
It does the job, good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, it does the job. had to replace my previous one due to a near by Lightning strike.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
It’s good.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and really never had any issues. Great product.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
upgraded service, needed upgraded modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the 3rd one of this brand I have bought, Needed upgrade for new faster service so needed this one.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Computer worker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely helps my internet reception. Easy to install and I got instant strength increase .
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Plug n play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup just like any other modem. 1 gig service, first test on my wifi was 550 MBs. But dudnt move my PC down to the new house tet to test hardline speed. But works!
I would recommend this to a friend